Sr. Case Manager Immigration Bilingual Spanish

The GEO Group • Sioux Falls, SD

113d

About The Position

As a Government Site Specialist, you will be part of a stable, established, and yet still growing organization with a great deal of diversification, which will present you with a range of different challenges. Since we do prefer to promote from within, you will have opportunities to move to other facilities as well as to different divisions within the company. We value your hard work and professional dedication and will reward you with a competitive compensation package that includes full benefits.

Requirements

• Bachelor’s Degree required; Degree in Sociology, Psychology, Social Work, Criminal Justice or related field preferred.
• At least two (2) years of customer service or case management experience required.
• Experience in fields related to law, social work, detention, corrections or working with multi-cultural clients preferred.
• Bilingual English/Spanish required.
• Valid driver’s license required.
• United States citizenship required.
• Ability to receive client’s approval to work on contract required.
• Must live in the US 3 of the last 5 years.
• Effective verbal and written communication skills.
• Demonstrated sound judgment and even temperament.
• Attention to detail.
• Great organizational and time management skills.
• Problem solving ability.
• Basic knowledge of immigration laws, regulations and procedures.
• Basic computer skills.

Responsibilities

• Manage all aspects of case management within the program requirements.
• Develop, implement, coordinate, review and update case management and service plans for ISAP participants.
• Meet with participants regularly as required by contractual obligations.
• Develop and maintain accurate and complete case records for all ISAP participants.
• Manage program participant violations, including no-shows and repeat violators.
• Administer Security Plan for a specific office, including daily operations and security contingencies.
• Review and approve program participants’ service plans to ensure compliance with state requirements.
• Conduct intake interview and orientation session with each ISAP participant.
• Install electronic monitoring equipment on ISAP participants as necessary.
• Assist ISAP participants with acquiring travel documents.
• Evaluate English proficiency of ISAP participants and coordinate translation services.
• Provide ISAP participants with community resources.
• Supervise ISAP participants while in Company offices.
• Establish schedules for ISAP participants.
• Review individual service plans and conduct risk/needs assessments.
• Report on program violations in a timely manner.
• Conduct home visits to verify ISAP participants’ places of residence.
• Make referrals for emergency counseling for ISAP participants.
• Conduct monthly audits of a specific office to ensure compliance with the Quality Control Plan.
• Serve as the point of contact for DHS.
• Perform other duties as assigned.

Benefits

• Two (2) weeks of Vacation
• Fifty-six (56) hours of sick time
• Fifteen (15) paid Holidays
• Medical, Dental, and Vision coverage
• Term life insurance (includes spouse and dependent)
• Accidental death and dismemberment insurance
• Short- and long-term disability
• Flexible spending account
• 401(k) retirement program
• Stock purchase program
• Tuition reimbursement - $3500/yr.
• Employee Assistance Program (EAP)
• Legal program – Legal Club of America
• Direct deposit
• Theme park and attraction discounts

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees