SR CARE MANAGER

Center for Health Care Services•San Antonio, TX

67d•$61,871 - $62,480•Onsite

About The Position

Provides direct services for consumers, and completes associated case management documentation for the consumer and program. Works within a multidisciplinary team to provide an array of direct (face-to-face) and indirect clinical services to children and adolescents as well as caregivers in a child-centered, family-focused approach utilizing evidenced-based practices delivered to fidelity. These services are delivered in multiple types of settings including field-based services in the child's home, school, or other identified locations as well as clinic-based services provided from multiple Children's Behavioral Health (CBH) clinic locations. Specific Program Descriptions Children's Services - Outpatient - This position works in the CBH Outpatient programs and among the various CBH facility locations. Services in this program include individual and group outpatient services for children and adolescents which include Crisis Services, Medication Management, Targeted Services, Complex Services, Intensive Family Services, as well as Young Child Services, and Transition-Age Youth Services (TAY). Children's Crisis Services - This position works in the Child and Adolescent Crisis Unit and/or the field via Children's Mobile Outreach Team (CMOT). Services in the unit include emergency and planned crisis care for children and adolescents ages 3 to 17 who have a behavioral health diagnosis or need. Stabilization and hospital coordination are essential functions. Children's Crisis Respite -This position works in the CBH Crisis-Respite Residential Center. Services in the unit include emergency and planned respite care for children and adolescents ages 5-17 years of age who have a behavioral health diagnosis or need. The program provides daily care for individuals including transportation to and from school, activities, or employment. Other services provided include meals; medication monitoring; supervised recreation; skills training; community referrals; and 24-hour supervision in a semi-secured environment. Hospital Liaison - works within a multidisciplinary team to provide an array of direct (face-to-face) and indirect clinical services to adults in a person-centered trauma-informed, and individualized focus approach. These services can be delivered in a hospital setting with patients in the emergency room and inpatient psychiatric units or in a community setting. To conduct any CHCS intake function to include MCOT, CMOT, Adult Behavioral Health, and Child Behavioral Health, as well as expedited screenings for CHCS private psychiatric bed and state hospital bed access. Cross-training: CRRC staff will be cross-trained to provide services to the Crisis Unit performing many of the duties in Outpatient Services including Crisis Assessments and Hospital Coordination. YES, Waiver Wraparound Program - The Wraparound philosophy emphasizes "empowering families." This is defined through the following value base: Building on strengths to meet needs; One family - one plan; Best fit with culture and preferences; Community based responsiveness; and Increased parent choice and family independence. This position works with the provider community to develop responsive and flexible resources that facilitate community-based interventions and supports that correspond with the needs of the families and their children and youth. The Wraparound philosophy enables timely response to the needs of all family members across several life domains; incorporates formal and informal supports and develops realistic intervention strategies that complement the child's natural environment. MEDCOM - Provides indirect services for consumers and completes associated case management documentation for the clients through the Medical Communication Center, (MEDCOM) the regional trauma transfer communication center. Works within on a team to provide an array of indirect clinical services for children, adolescents, and adults utilizing evidenced-based practices delivered to fidelity. These services are delivered via MEDCOM which is at the Southwest Texas Regional Advisory Council (STRAC) building.

Requirements

Master's Degree in Social Work, Psychology, Counseling, or a related behavioral health field from an accredited university.
Complete the Qualified Mental Health Professional Community Services (QMHP-CS) within six (6) weeks of hire or transfer.
None
Must maintain a valid driver's license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company's auto insurance carrier if you drive your vehicle during company business.
Must maintain required credentials and mandatory training requirements to ensure compliance with all State regulations and CHCS policies.
Must be able to meet the physical requirements to complete Nonviolent Crisis Intervention (NCI) and CPR training including lifting up to 12 lbs. and supporting up to 55 lbs.; bending, stooping and getting on and off the floor without assistance.
Nonviolent Crisis Intervention (NCI) is a proven safe and harm-free method of behavior modification. All consumer-facing employees of CHCS must take NCI courses facilitated by the CHCS Training team within the first 45 days of employment.
NCI is intended to support human service professionals in giving aggressive, disruptive, or out-of-control people the best care and welfare possible, even in the most violent situation.
NCI training provides staff with the skills to safely recognize and respond to everyday crisis situations that may involve more challenging behaviors. It focuses on prevention and offers proven strategies for safely defusing anxious, hostile or violent behavior at the earliest possible stage.

Nice To Haves

One (1) years' experience providing similar services.
Prior experience with or knowledge of trauma-informed care.
Bilingual (English/Spanish) preferred. Language Proficiency Pay (LPP) payments are subject to successful testing, certification by CHCS Payroll, and availability of funding. Funding may be renewed in subsequent fiscal years but is not guaranteed.

Responsibilities

Provides direct clinical services and assessments. Develops treatment plans for consumers.
Provide direct individualized clinical services for 60% of hours worked.
Participate in the centralized scheduling process.
Participate in supervision and development opportunities including individual supervision, group supervision, and meetings/training as assigned.
Ensures clinical documentation is submitted in accordance with CHCS standards, and contract-specific requirements.
Coordinate coverage for planned absences in advance with the supervisor.
Must maintain a valid driver's license and automobile insurance coverage, be able to travel as needed, and be able to meet on a consistent basis the driving record requirements of the Company's auto insurance carrier if you drive your vehicle during company business.
Performs other related duties as required.

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