Sr. Care Coordinator - Home Health

Pinnacle Home Care

1d

About The Position

Pinnacle Home Care, Florida’s largest independent Medicare-certified home health provider, has been delivering high-quality, patient-centered care for over two decades, and we’re looking for a Senior Care Coordinator to join our award-winning team.

Requirements

• High School Diploma or GED required
• Minimum two years of experience in home health care
• Proven track record in business development and market growth within home healthcare
• Demonstrated ability to coach home health care sales teams to exceed performance thresholds
• Ability to travel, including some overnight travel
• Flexible schedule with availability to attend after-hours and weekend sales events in various locations

Nice To Haves

• Bachelor’s degree in a related field preferred
• Nursing background is a plus

Responsibilities

• Calls on physicians, hospitals, skilled nursing facilities, and rehabilitation discharge planners and management within an assigned territory to promote designated service lines.
• Conducts pre-discharge visits to hospitals or other facilities at the request of physicians, and upon receiving physician orders, to make a preliminary determination of the need/eligibility for home care.
• Maintains a detailed territory list, prioritizing accounts in accordance with the market/territory sales plan.
• Maintains records in detailed territory management systems.
• Provides leadership and accountability by coaching, developing, and retaining a high-performing sales team.
• Demonstrates consistency in achieving both admission and census goals by monitoring and assessing the progress and development of each Account Executive/Territory.
• Responds promptly to any performance gaps and addresses barriers to achieving budgeted expectations.
• Compiles, communicates, and executes best practices in the field. Help develop new ideas, protocols, and efficiencies for maximizing marketing resources to grow market share.
• Develop market-specific sales strategies to generate new business.
• Build a collaborative partnership with the Operations Leadership team.
• Creates and supports a shared vision for growth between Sales and Operations.
• Drives company initiatives and brings realistic solutions to challenging situations.
• Manages Care Coordinator turnover and marketing expenses.
• Provides leadership and accountability through individual one-on-one meetings and coaching sessions.
• Retains a high-performing sales team through continued development and support.
• Quickly and effectively addresses any individual performance gaps or barriers to meeting expectations.
• Leverages data services to identify new referral opportunities and improve underperforming disciplines.
• Build a high-performing Sales/Marketing team by recruiting and hiring top sales talent.
• Performs other duties as assigned.

Benefits

• Competitive Benefits & Perks: Including an employee referral program where you can earn rewards.
• Recognized Excellence: Ranked as a USA Today Top Workplace.
• Supportive & Fun Culture: Join a collaborative, forward-thinking team that values both professional excellence and personal fulfillment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees