Sr Business Systems Analyst

UnitedHealth Group • Waukesha, WI

101d • $71,200 - $127,200 • Remote

About The Position

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. The Business Systems Analyst, Sr. is responsible for the analysis, build, testing, implementation, and support activities for their designated applications. They are responsible for ensuring the application workflows and build furthers the enterprise's goal of excellent patient care and supports the ProHealth quality initiatives. They work with other Analysts to develop a standardized, automated, and organized method to meet business objectives. They work with application champions for issue identification and management, coordinate validation sessions with Subject Matter Experts (SME's), and work with the Center for Learning and Innovation department in development of the training materials and environments. The Senior Analyst will ensure support for the vendor application and serve as a bridge between end users and the software vendor staff. The Senior Analyst manages small projects from conception through to implementation. Must be flexible to provide 24/7 on-call support.

Requirements

• Bachelors/Associates Degree
• 6+ years of technical experience
• 6+ years of leadership experience
• Driver's License and access to a reliable transportation

Nice To Haves

• Primary: RL6, Milestone, RFT - Baby Safe Place, ALM
• Secondary: OnBase, NurseCall, PACS Care, LabDE, Dragon/DAX Copilot, AMS Connect, Airstrip, 3M

Responsibilities

• Function as primary support & contact for applications including regular communication/interaction with clients, vendors, peers and team members, and serve as a bridge between end users and vendors
• Responsible for the day-to-day operations of non-clinical applications including design, build, test, and maintenance
• Perform in-depth requirements gathering to understand business processes and needs, analysis of workflows, data collection, report details, and other technical issues associated with software
• Assist with system troubleshooting, implementations, and software updates
• Participate in system testing and validation including unit, functional, workflow, and integrated tests
• Coordinate tasks departmental/interdepartmentally to support non-clinical applications
• Work in a multidisciplinary environment to help maintain a stable and functional software application
• Develop, follow, and keep updated documentation on support of the system
• Maintain education and cross-training on all departmental areas of expertise

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Insurance Carriers and Related Activities
• Education Level: Bachelor's degree