Sr Business Solutions Analyst

Palo Alto Networks-posted 5 days ago

$168,000 - $200,000/Yr

Full-time • Mid Level

Hybrid • Santa Clara, CA

5,001-10,000 employees

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We are seeking a Senior Business Solutions Analyst to drive requirements, development, and deployment of our critical Partner Relationship Management (PRM) and Configure, Price, Quote (CPQ) systems for Palo Alto Networks (PANW) partners and distributors. In this role, you’ll be responsible for driving digital transformation utilizing cutting edge technologies to help us scale our Sales, Services and Implementations with Partners and Distributors.

Requirements Gathering and Analysis
Elicit, analyze, and document business requirements from stakeholders using various techniques such as interviews, workshops, and documentation review
Conduct thorough analysis of business processes, workflows, and systems to identify areas for improvement and opportunities for technology solutions
Translate business requirements into clear and detailed functional specifications, user stories, and use cases for IT projects
Solution Design and Validation
Work closely with product managers, architects, developers, and other IT teams to design and validate technology solutions that meet business requirements and align with architectural standards
Testing and Quality Assurance
Work with QA/QE function to develop and execute test plans, test cases, and test scripts to validate system functionality, performance, and usability against business requirements - where applicable, work with QA/QE to automate test cases for regression testing
Collaborate with stakeholders to conduct user acceptance testing (UAT) and ensure that technology solutions meet business expectations and quality standards
Facilitate defect triage and resolution, working closely with development teams to address issues and ensure timely delivery of high-quality software releases
Stakeholder Communication and Relationship Management
Serve as a liaison between business and IT teams, facilitating effective communication, collaboration, and alignment throughout the project lifecycle
Build and maintain strong relationships with business partners, understanding their needs, priorities, and challenges to effectively advocate for technology solutions that drive business value
Provide regular updates and status reports to stakeholders, project teams, and management, highlighting progress, risks, and opportunities for improvement

Minimum 8-10+ years of experience in leading business analysis or a related field
Bachelor's Degree in business administration, computer science, engineering, or an equivalent combination of skills, training, and experience - Master's degree preferred
Knowledge and experience with Salesforce CRM, Communities and CPQ is a must.
Experience working with partners and distributors.
Experience with developing API’s for partners or customers
Advanced analytical skills and a track record of driving analysis for new, innovative, and disruptive products
Extensive experience working with and guiding cross-functional teams in a high technology company
Experience with different requirement gathering techniques (e.g., workshops, interviews, user stories, use cases)
Outstanding written and verbal communication skills, with the ability to present complex information to various audiences
Strategic thinking and problem-solving skills
Ability to influence and drive consensus across multiple stakeholders
A proactive, self starter with a results-driven attitude and an ability to thrive in a fast-paced environment
Must be in SF bay area to be onsite 3 days/week

Experience driving innovative partner solutions using AI
Exceptional leadership and mentoring abilities

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