The Alaka`ina Foundation Family of Companies (FOCs) is possibly looking for a Senior Business Analyst to provide support for our government customer in National Capital Region, Washington, D.C. DESCRIPTION OF RESPONSIBILITIES: Develop and maintain a library of baseline processes/standard operating procedures that define SPD operations. Support the customer by building on the existing knowledge base through accurate record input, record catalogue, version control, and periodic quality control. This knowledge base guarantees all work operations and processes are standardized, understood, well-articulated and available to all relevant SPD and FSD personnel. Ensure that business process metrics (such as cycle time, defect rate, etc.) are defined for all processes and document all processes and input them into the repository. Identify, map, and align the SPD business goals to the FSD's strategic goals and objectives. This alignment will integrate performance improvement efforts within the SPD Strategic areas for metrics development and succession planning. Optimize the success of the organization's strategic direction with improvements such as process realignments, communications, workforce development planning, and the effective SPD metrics reporting, in collaboration with the Government. Identify the competencies required to succeed in specific positions and clarify the competencies the organization needs to support a culture of excellence and results. Plan to provide ad hoc manager/supervisor coaching to maximize successful change for future leadership success. Create plans for process realignment based on sound benchmark research as compared to internal SPD metrics. Perform monthly data analysis with the Government leads to determine and meet performance quality.
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Job Type
Full-time
Career Level
Mid Level
Industry
Religious, Grantmaking, Civic, Professional, and Similar Organizations
Number of Employees
501-1,000 employees