Sr. Business Operations Manager

ASSA ABLOY • Austin, TX

1d

About The Position

The Senior Business Operations Manager role is a support role for the VP of Operations in Biometrics Business Area (BA). This role supports operations and business area matters including request for information, operations governance, performance, analytics, financial reporting, inventory management, and other related strategic projects. The role requires a strong financial and analytical background to bridge operations and finance functions across the BA.

HID powers the trusted identities of the world’s people, places, and things, allowing people to transact safely, work productively and travel freely. We are a high-tech software company headquartered in Austin, TX, with over 4,500 worldwide employees.

At the Biometric Identity Technologies Business Area, within HID, we aim to create a safer world with biometric solutions that enhance everyday life, ensuring trust and reliability in every interaction. As a trusted biometric leader, we seamlessly and ethically protect people, places, and things, where we create a secure and equitable environment where everyone’s data is protected and their privacy respected. Driven by years of innovation, we offer a broad range of biometric identity technologies for transactions requiring irrefutable proof of identity, such as customer onboarding, fraud prevention, loss prevention, seamless travel, forensic investigation, background checks, border security, and government benefit issuance. We provide peace of mind to a great array of organizations and industries who know that they are getting the highest level of safety and security through trusted identity.

Requirements

• Minimum of 7+ of relevant professional experience
• Proven experience implementing process improvements
• Proven track record of highly effective analysis and communication
• Ability to effectively communicate and collaborate with global teams
• Above average reasoning and analytical skills with a proven ability to translate data into insights
• Strong process knowledge and awareness, with the ability to translate customer requirements and priorities into standard organizational work
• Proficiency in Microsoft Office applications, including Word, Excel, and PowerPoint
• Demonstrated effective oral and written communication skills, including the ability to communicate clearly in English verbally and in writing
• Strong collaboration and teamwork skills, with the ability to partner effectively across functions and geographies
• Ability to work independently with minimal supervision while maintaining accountability for outcomes
• Tactical, diplomatic, and driven, with exceptional organizational and prioritization skills
• Ability to take ownership, drive continuous improvement, coordinate change, and deliver results at a global level
• Bachelor’s degree from a four-year accredited institution. Equivalent education combined with relevant work experience may be considered

Nice To Haves

• Prior experience across multiple learning cycles, including operations, quality, finance, customer success, or a combination of these areas is preferred
• Ability to drive scalable, consistent, simplified, and high performance customer solutions in partnership with Business Areas and Global Operations is preferred
• Prior experience with advanced Excel data analytics and business intelligence tools, including Oracle Analytics Cloud, HFM/SmartView, Salesforce, Tableau, or similar platforms is preferred
• Prior experience with Miro, including Pulse Boards is preferred

Responsibilities

• Coordinating between Global Operations and the Business Area on operational matters related to governance, analytics, and process alignment.
• Owning monthly inventory reporting, analysis, and forecasting, including sub-inventory trend reporting, balance sheet reconciliation, driver commentary, and FC/FP planning cycle support in close partnership with cost accounting and regional stakeholders.
• Leading SLOB material investigations and resolutions, including development of projections using OAC and Salesforce demand data, and oversight of scrap reviews to ensure appropriate disposition actions.
• Monitoring and investigating purchase price variance and tariff impacts on materials and finished goods, partnering with operations, trade compliance, and cost accounting to assess financial exposure and drive resolution.
• Preparing monthly performance review materials and maintaining the operations scorecard.
• Managing Salesforce demand data extraction and reporting to support Business Area build plans and demand planning activities.
• Investigating and resolving inventory transaction discrepancies, including improperly received inventory, incorrect material usage, and BOM inaccuracies across global manufacturing sites.
• Contributing to Business Area leadership meetings by providing analysis, insights, and progress updates on assigned deliverables.
• Coordinating monthly accounts receivable and accounts payable supplier reviews and supports supplier agreements involving consigned inventory, component buyback, discounted finished goods, and other non-standard commercial arrangements.
• Leading special projects as required in support of ASSA ABLOY’s strategic objectives.
• Collaborating in M&A due diligence and post-acquisition integration activities, as needed.

Benefits

• Competitive salary and rewards package
• Competitive benefits and annual leave offering, allowing for work-life balance
• A vibrant, welcoming & inclusive culture
• Extensive career development opportunities and resources to maximize your potential

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees