Sr. Business Intelligence Specialist - Hybrid

First American • Santa Ana, CA

9d • Hybrid

About The Position

Who We Are Join a team that puts its People First! Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For® list for ten consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com. What We Do Designs, develops and maintains analytical and business intelligence solutions, by partnering closely with analyst and business stakeholders to understand business problems and how to solve them using analytical solutions. Crafts and executes queries upon request for data. Presents information through reports. Devises methods for identifying data patterns and trends in available information sources. This position requires on-site work three (3) days per week at our Santa Ana, CA Campus; candidates must be able to meet this requirement to be considered.

Requirements

• Bachelor’s degree in a related field.
• 5+ years of experience in business intelligence, data analytics, or reporting — ideally supporting information security, technology, or risk functions.
• Proficiency with Power BI (or similar tools such as Tableau) for data visualization and dashboard development.
• Strong skills in Excel and PowerPoint for reporting and presentation preparation.
• Experience with automation tools , such as Power BI dataflows, Power Automate, or equivalent.
• Solid understanding of data structures, fields, and process flows , with the ability to work independently to develop meaningful reporting solutions.
• Excellent analytical skills and attention to detail; ability to identify and communicate trends, variances, and insights.
• Strong collaboration and communication skills , with the ability to translate technical findings into actionable business recommendations.
• Demonstrated ability to work proactively — not just executing tasks, but understanding how reports, data, and metrics align with organizational goals.

Nice To Haves

• Familiarity with information security metrics and terminology .
• Experience with ServiceNow reporting and data integration .
• Experience with automation and process improvement projects .
• Knowledge of Power BI administration, DAX, or dataflows .

Responsibilities

• Prepare and package monthly Information Security reports , ensuring data accuracy, visual consistency, and clear narrative.
• Design and build dashboards and reports in Power BI and ServiceNow that communicate insights effectively and align with Information Security objectives.
• Gather and consolidate data from multiple sources to support security reporting and identify trends, patterns, and themes that warrant attention.
• Collaborate with data owners and stakeholders to understand reporting needs, translate business requirements into technical solutions, and ensure outputs support decision-making.
• Develop and implement automations using Power BI or other tools to streamline manual reporting processes and improve efficiency.
• Contribute to process improvement initiatives by identifying opportunities to enhance reporting quality, automation, and usability.
• Ensure consistency in formatting, terminology, and presentation across all reports and dashboards.
• Maintain and enhance data processes and workflows , ensuring data integrity and alignment with Information Security processes and system changes.
• Anticipate and adjust for organizational or process changes that may impact existing reports or metrics.
• Communicate complex data clearly and effectively , tailoring insights to both technical and non-technical audiences.

Benefits

• Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees