Sr Business Insights Analyst- Sales Performance Management

Citizens Bank•Cleveland, OH

10d•$100,000 - $125,000•Hybrid

About The Position

As the Sr Business Insights Analyst on the Sales Performance Management Analytics and Reporting team you will be responsible for parsing complex data to deliver meaningful, actionable business insights and strategic guidance to our business partners in Business Banking. You will play an instrumental role in evaluating the impact of various services, products, and business initiatives through reporting and analytics to drive business improvement and opportunity. You will assist the Business Insights Manager by extracting and manipulating data to create quantitative analysis, reporting and presentation that visualizes the data into actionable insights that inform and provide recommendations on high-level decision-making and strategy. This role will require you to work cross functionally to ensure information is accurately being captured and reporting goals/needs are achieved.

Requirements

5+ years professional experience in an analytical role
Strong Tableau and Tableau Prep skills - ability to build dashboards at a developer level
Ability to work effectively in a dynamic, changing environment and to adapt while focusing on key goals and objectives
Strong problem solving skills with experience providing business insights and recommendations from data sets
Strong communication skills and ability to build cross-functional partnerships
Proficient in Alteryx, Microsoft Access and SQL

Nice To Haves

Bachelor’s Degree in Marketing, business administration, or quantitative field
Ability to code in SQL

Responsibilities

Provide analyses and reports to identify trends/insights and formulate recommendations that will influence business decisions.
Create, synthesize and present customized data requests, transforming data into a story that informs both high level strategy and tactical decision-making.
Work with business leaders to identify and understand business needs. Translate needs into requirements and deliverables. Work with technical and development partners to deliver solutions based on requirements.
Ensure accuracy of results and analytic methods through testing and validation of underlying report data. Ensure bias and data quality issues are resolved or explained when communication occurs.
Identify business opportunities and opportunities for optimization through analysis of large, complex data sets.
Manage many priorities with minimal oversight. Plan and prioritize to hit deadlines in conditions that may change rapidly or involve ambiguity.