Sr Business Functional Consultant, Transformation (DSM)

Xcel Energy • Minneapolis, MN

2d

About The Position

Looking for a business subject matter expert who understands the outcomes we deliver our customers through products and programs. The Sr Business Functional Consultant leads moderately complex business process design and integration efforts across transformation or major project initiatives. Operating with independence, the role engages cross-functional partners, assesses upstream/downstream impacts, and translates business needs into actionable future state recommendations. The Sr Business Functional Consultant ensure functional alignment, facilitates communication across teams, and drives readiness activities that promote sustainable adoption and operational continuity. Focused on non-technical domains, the role bridges current state operations with future state capabilities by representing functional needs, identifying gaps, and ensuring sustainable change through collaboration, communication and stakeholder engagement.

Requirements

• Bachelor’s degree in business or related field; or equivalent combination of training and relevant experience.
• Strong understanding of utility processes and performance drivers.
• Excellent communication, critical thinking and problem-solving skills.
• 5+ years in operations, business process improvement or service delivery

Nice To Haves

• Strong experience in business process and business outcomes associated with Products and Programs portfolio.
• Previous product or program manager experience

Responsibilities

• Serves as a trusted advisor for business functional teams by providing advanced subject matter expertise across multiple business processes.
• Lead program activities such as business process design, requirements mapping, operational planning and functional impact assessments.
• Independently identify, assess and communicate operational impacts of proposed changes, escalating risks or misalignments as needed and resolve.
• Lead business functional testing cycles, partner with training team to shape content design and guide user adoption strategies to ensure readiness.
• Collaborate across business functional areas to ensure integrated end-to-end process continuity and alignment with customer experience outcomes.
• Champion continuous improvement by analyzing pain points and synthesizing insights into actionable recommendations.
• Define functional performance metrics, reporting needs and post implementation success criteria for assigned domains.

Benefits

• Annual Incentive Program
• Medical/Pharmacy Plan
• Dental
• Vision
• Life Insurance
• Dependent Care Reimbursement Account
• Health Care Reimbursement Account
• Health Savings Account (HSA) (if enrolled in eligible health plan)
• Limited-Purpose FSA (if enrolled in eligible health plan and HSA)
• Transportation Reimbursement Account
• Short-term disability (STD)
• Long-term disability (LTD)
• Employee Assistance Program (EAP)
• Fitness Center Reimbursement (if enrolled in eligible health plan)
• Tuition reimbursement
• Transit programs
• Employee recognition program
• Pension
• 401(k) plan
• Paid time off (PTO)
• Holidays
• Volunteer Paid Time Off (VPTO)
• Parental Leave Benefit

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees