Sr. Business Development Liaison - Fetal Center

Texas Children's Hospital•Houston, TX

34d

About The Position

We are searching for a Senior Business Development Liaison -- someone who works well in a fast-paced setting. In this position, you will be responsible for the professional business development of targeted physicians and patients to drive referrals through strategic account management, account migration and acquisition, and exceptional service and support. The referral liaison will serve as a liaison to community physicians and their practice staff in designated Houston territories, in strategically select markets outside of Houston, and at national physician conferences. This position is with the Provider Connect department working with the Fetal Center. This position requires traveling 2-3 times per month.

Requirements

Required bachelor's degree
Required 2 years' work experience in marketing, physician/professional relationship building or sales

Nice To Haves

Preferred sales and/or account management experience

Responsibilities

Develops and executes strategic action plans targeted at physicians and their staff, to acquire, grow and nurture strong relationships that drive profitable referrals.
Assists in building marketing, business development and communication plans designed to improve physician loyalty, drive account migration and acquisition, enhance referral profitability and encourage cross referrals between and the community-based referring physicians.
Performs as liaison between community-based referring physicians and specialists and other providers.
Conduct personal visits to physician offices, including ob/gyns, pediatricians, family practitioners and other specialists, to develop and maintain strong relationships with referring physicians and their office staff.
Provides ongoing information and communication to physicians and their office.
Functions as contact person and resource for referring physicians in a trouble-shooting capacity. Reports questions and concerns to appropriate Hospital representatives. Follow-up to ensure resolution to problems or concerns reported by referring physicians.
Maintains complete and accurate physician records and inputs into the Salesforce tracking system and professional database promptly. Each record should include what was discussed on each visit and be able to serve as a historical record.
Coordinates referring physician meetings with specialists and /or representatives.
Informs senior management on important referring physicians, community, and corporate issues. Remains involved to ensure the appropriate changes/improvements are made to drive greater service and satisfaction.
Maintain full knowledge of the strategic service lines to better promote and educate these services to targeted physicians, practices, and patients.
Partners with operational leaders to determine Business Development needs.
Implements business development plans and programs targeted to physicians in assigned territory.