Sr. Business Developer- Unmanaged SMB, Amazon Shipping

Amazon • San Diego, CA

9d

About The Position

Amazon Shipping is building a high-growth business designed to transform how the
world thinks about logistics. We’re rapidly expanding our shipping and delivery
services to brands and merchants across the U.S., and we’re looking for
entrepreneurial Business Development leaders who can help customers meet rising
end-customer expectations in an increasingly competitive landscape.

As a Sr. Business Developer on our Unmanaged team, you will shape how customers
think about fulfillment and shipping, with a focus on on building a
best-in-class self-service experience for SMBs. You will leverage data and
industry insights to drive conversion and growth for Amazon Shipping customers.
Through internal and external partnerships, you’ll build products, programs and
processes to translate customer needs into scalable solutions to help define the
future of Amazon Shipping.

Requirements

• 5+ years of developing, negotiating and executing business agreements experience
• 5+ years of professional or military experience
• Bachelor's degree
• Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace.
• Strong verbal and written communication skills with an ability to work and thrive in ambiguity, at a rapid work pace.

Nice To Haves

• Experience in product or program management, product marketing, business development or technology
• Experience working in e-commerce / retail / supply chain / financial services business
• Experience in logistics
• Experience driving new business segment or services launches
• Experience in a new unit business or a startup
• Experience leveraging and improving internal tools
• Experience in customer-facing leadership roles
• Excellent written and verbal communication skills, with the ability to thrive in ambiguity and at a fast pace

Responsibilities

• Drive revenue, adoption, and market share through self-service excellence, leading insight-driven engagements that teach customers new ways to meet rising end-customer expectations and challenge the limitations of their current shipping strategy.
• Work backwards from customer needs, earning trust by diving deep into financial, operational, and customer-experience data to design scalable solutions that reframe how brands think about speed, reliability, and fulfillment.
• Deliver perspective and influence decisions by introducing data-backed insights, clarifying the costs of the status quo, and guiding internal teams towards scalable and automated operational improvements impacting the self-service customer acquisition funnel.
• Serve as the voice of the customer, translating market signals and customer feedback into clear inputs for Product, Tech, Operations, and other Amazon teams to improve features, performance, and scalability.
• Define and own program goals and metrics, track progress rigorously, remove obstacles, and manage through ambiguity to deliver long-term customer value and sustained business impact.
• Think big and innovate, identifying emerging segments, new use cases, and differentiated delivery models that help customers win—and accelerate the growth of Amazon Shipping.

Benefits

• health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage)
• 401(k) matching
• paid time off
• parental leave

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level