Operations Planning and Governance - Sr Business Control Analyst

Golden 1 Talent Acquisition TeamSacramento, CA
3d

About The Position

This role supports the Operations Planning and Governance Team within Service Operations, reporting to the Supervisor role of Risk and Control, as the first line of defense Business Control Function. The Senior Analyst will lead collaborative efforts with partners across the organization, enhancing Risk Management and driving the modernization of the Credit Union. In support of the Supervisor, this role will spearhead the development, implementation and management of the control inventory and documentation. This role will design and implement the business unit’s control monitoring program for control effectiveness. This position requires strategic partnership within Service Operations, as well as with the Credit Union’s Compliance, Enterprise Risk Management, and Internal Audit, to ensure alignment and meeting the Credit Union’s and Business’ strategic objectives. This position demands a high level of expertise and leadership to effectively support the organization's risk management and modernization initiatives.

Requirements

  • Bachelor’s degree in Business, Finance, or related field preferred. Additional work experience may be considered if individual demonstrates skill level appropriate to the position.
  • Minimum 7 + years or more of related experience with disciplines noted above with emphasis on risk and control, regulatory compliance and governance required. 3+ years of prior quality assurance/control/review experience, preferably in financial institutions.
  • Ability to get work done, knowing when to use judgement to make risk-based decisions with current (and sometimes limited) information
  • Ability to prioritize workflows, ensure deadlines are met
  • Excellent written and verbal communication skills, interpersonal and collaborative skills, and exceptional attention to detail

Nice To Haves

  • Compliance and Risk related certifications desired but not required, such as, Credit Union Compliance Expert (CUCE) and/or NAFCU’s Certified, Compliance Officer (NCCO), Certified Bank Compliance Officer (CBCO), and/or Certified Regulatory Compliance Manager (CRCM) etc.

Responsibilities

  • Under the supervision of the Risk and Control Supervisor in Operations Planning and Governance, take the lead in assisting design and development of the Business Unit’s First Line Control Monitoring Program.
  • Lead the identification and documentation of controls across Service Operations, while also pinpointing related regulations/laws impacting the organization. Identify control gaps and recommend strategies to mitigate risk exposure.
  • Maintain and enhance the continuous Control Monitoring Program by establishing monitoring frequencies using a risk-based approach. Review control effectiveness, focusing on minimizing inherent risks through appropriate controls to achieve acceptable residual risk levels.
  • Oversee the review of business processes, programs, and procedural documentation to ensure controls are documented accurately. Assign risk ratings to key documents.
  • Manage the reporting of control measurements, identify and track Key Risk Indicators (KPI) and Key Surveillance Points (KSP) for comprehensive risk analysis, decision-making, and prioritization.
  • Work closely with the Service Operations Quality Assurance Program to enhance its effectiveness.
  • Assist in various risk assessments, reviews and audit conducted by Compliance, Enterprise Risk Management, and Internal Audit.
  • Drive a culture of continuous process improvement by leveraging subject matter expertise to strengthen controls. Collaborate with business leaders and communicate business impacts to leverage synergies and mitigate risks.
  • Promote risk and control awareness across the organization by establishing and maintaining relationships with key business line analysts and functional stakeholders.
  • Develop and maintain a deep understanding of pertinent regulatory requirements and inherent risks in Service Operations. Establish and maintain control activities that mitigate those risks in line with the Credit Union’s risk appetite, ensuring operational integrity and compliance with applicable regulations.
  • Identify and pursue opportunities for continuous improvement and innovation.
  • Identify opportunities for continuous improvement and innovation.
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