Sr. Business Associate

Gartner • Irving, TX

35d • Hybrid

About The Position

About the role: The Sr. Business Associate role will work on impactful projects to drive CSO and GS&D wide priorities by leveraging quantitative and qualitive analysis and strategic thinking to drive fact-based decision making, and operational change management to drive results. In this role you will collaborate with stakeholders across CSO including Operation teams, Leadership, frontline Manager and associates as well as GS&D partners. What you will do: Lead initiatives and identify opportunities to increase and accelerate retention of CSO. Actions include assessing top Service leader performance, identifying best practices through associate and leader interviews, and translating those into actionable guidance and enablement resources to support CSO Retention performance and Service success. Collaborate across Sales, Product, and Business and Technology Insights, to bring these solutions to our Service teams in a coordinated way. Identify and mitigate key strategic risks related to process initiatives and retention performance across products and practices. Conduct quantitative retention analysis and associate it with qualitative insights to provide actionable recommendations and ensure informed decision making. Ensure accurate analytics, monitor key business drivers, identify and drive operational improvements. Cultivate strong and mutually respectful relationships across the organization and partner with CSO's leadership to solve problems and identify business improvement opportunities. What you will need: Bachelor's degree required. Proficient in Excel and PowerPoint. Excellent analytical skills; ability to analyze large datasets and translate raw information into actionable insights. Excellent written and verbal communication skills. Proven track record of high performance. Proven ability to understand business initiatives and challenges, and to recommend business solutions using fact-based analytics. Ability to leverage qualitative problem solving. #LI-MG2 Who are we? At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world. Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities. Since our founding in 1979, we've grown to 21,000 associates globally who support ~14,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That's why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here. What makes Gartner a great place to work? Our vast, virtually untapped market potential offers limitless opportunities - opportunities that may not even exist right now - for you to grow professionally and flourish personally. How far you go is driven by your passion and performance. We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients. Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations. We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work. What do we offer? Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring. Ready to grow your career with Gartner? Join us. Gartner believes in fair and equitable pay. A reasonable estimate of the base salary range for this role is 64,000 USD - 87,000 USD. Please note that actual salaries may vary within the range, or be above or below the range, based on factors including, but not limited to, education, training, experience, professional achievement, business need, and location. In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. Our talent acquisition team will provide the specific opportunity on our bonus or incentive programs to eligible candidates. We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more. The policy of Gartner is to provide equal employment opportunities to all applicants and employees without regard to race, color, creed, religion, sex, sexual orientation, gender identity, marital status, citizenship status, age, national origin, ancestry, disability, veteran status, or any other legally protected status and to seek to advance the principles of equal employment opportunity. Gartner is committed to being an Equal Opportunity Employer and offers opportunities to all job seekers, including job seekers with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request a reasonable accommodation if you are unable or limited in your ability to use or access the Company's career webpage as a result of your disability. You may request reasonable accommodations by calling Human Resources at [phone] or by sending an email to [email protected]. Job Requisition ID:104260 By submitting your information and application, you confirm that you have read and agree to the country or regional recruitment notice linked below applicable to your place of residence. Gartner Applicant Privacy Link: https://jobs.gartner.com/applicant-privacy-policy For efficient navigation through the application, please only use the back button within the application, not the back arrow within your browser. At Gartner, we guide the leaders who shape the world. About 14,000 client enterprises worldwide rely on Gartner for actionable, objective business and technology insights. Our teams of thinkers and doers know that staying curious is the best way to shape the future, for ourselves and our clients. Our sustained success creates limitless opportunities for you to grow professionally and flourish personally. We have a vast, virtually untapped market potential ahead of us, providing you with an exciting trajectory long into the future. How far you go is driven by your passion and performance. In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Requirements

• Bachelor's degree required.
• Proficient in Excel and PowerPoint.
• Excellent analytical skills; ability to analyze large datasets and translate raw information into actionable insights.
• Excellent written and verbal communication skills.
• Proven track record of high performance.
• Proven ability to understand business initiatives and challenges, and to recommend business solutions using fact-based analytics.
• Ability to leverage qualitative problem solving.

Responsibilities

• Lead initiatives and identify opportunities to increase and accelerate retention of CSO.
• Assess top Service leader performance, identifying best practices through associate and leader interviews, and translating those into actionable guidance and enablement resources to support CSO Retention performance and Service success.
• Collaborate across Sales, Product, and Business and Technology Insights, to bring these solutions to our Service teams in a coordinated way.
• Identify and mitigate key strategic risks related to process initiatives and retention performance across products and practices.
• Conduct quantitative retention analysis and associate it with qualitative insights to provide actionable recommendations and ensure informed decision making.
• Ensure accurate analytics, monitor key business drivers, identify and drive operational improvements.
• Cultivate strong and mutually respectful relationships across the organization and partner with CSO's leadership to solve problems and identify business improvement opportunities.

Benefits

• Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.
• In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.
• Gartner believes in fair and equitable pay.
• A reasonable estimate of the base salary range for this role is 64,000 USD - 87,000 USD.
• In addition to base salary, employees will participate in either an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan.
• We also offer market leading benefit programs including generous PTO, a 401k match up to $7,200 per year, the opportunity to purchase company stock at a discount, and more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees