Sr Business Application Specialist (US)

TD Bank•Mount Laurel, NJ

About The Position

Depth & Scope: Recognized as top level expert within the company and require significant in-depth and /or breadth of expertise in own complex field and knowledge of broader related areas Senior specialist providing advisory services to executives, business segment leaders and governs the requirements for own work Integrates knowledge of the enterprise function's or business segment's overarching strategy in leading on design policy formulation operating standards within one or more area of expertise Advises on execution strategy and leads the development and deployment of business application management functional programs or initiatives Solves unique and ambiguous problems with broad impact; typically oversees standards, controls and operating methods that have significant financial and operational impact within the context of business application management Requires innovative thinking to develop new solutions Works within general policies and industry guidelines Engages stakeholders to take action; serves as a source of expert advice, influences change; frames information in a broader organizational context Provides leadership guidance, makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program Develops and leads business application strategy roadmap, as well as provide approval and prioritization of technology changes deployments. Decisions on choice of vendor, application functionality/feature, business rules; ensure changes are aligned with application strategy & roadmap Coordinates with key leaders to determine required capabilities, prioritize the portfolio of new programs, and promote usage of application capabilities Ongoing alignment to ensure capability needs Establishes and oversees budgets and ensure approved funds are appropriately utilized to achieve business objectives Ensures appropriate risk controls are in place, are executed effectively and accountable to adhere to guidelines and regulatory requirements under control partner direction (e.g., Privacy, Legal, Compliance, Office of the Chief Data Officer, etc.) Accountable for overall mapping of processes (current and future state) for application functions/features to support business objectives and/or implements operational and continuous improvements to business processes to maximize efficiencies and leverage synergies Activities range from change management support and communication support to ensure changes to features/functions or business rules/processes meet's application owner's requirements Responsible for risk and audit management and assessments (eg. BARA/BTRA, Basel, ORM review/pRCSA) and ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and Office of the Chief Data Officer Oversees budget management and reporting as well as provide business application owner decision support Oversees adherence to SLA, issue management, issue communication, vendor management, user group support and promoting adoption

Requirements

Undergraduate degree or technical certificate
10+ years relevant experience
Advanced knowledge of businesses supported, applications supported, bank's PDLC methodology, business testing, project management, change management and governance standards
Knowledge of function policies, procedures and practices
Analytical and problem-solving skills are required
Knowledge of current and emerging competitor and market trends
Skill in mentoring, coaching and performance management
Skill in using computer applications including MS Office
Advanced ability to lead, plan, implement and evaluate program/project activities to ensure completion of initiatives
Ability to communicate effectively in both oral and written form
Ability to work collaboratively and build relationships across teams and functions
Ability to work successfully as a member of a team and independently
Ability to exercise sound judgement in making decisions
Ability to analyze, organize and prioritize work while meeting multiple deadlines
Ability handle confidential information with discretion
Ability to contribute to strategic direction of the function and provide advice to senior leadership

Responsibilities

Provides leadership guidance, makes recommendations and collaborates with business to ensure solutions meets the business needs on a complex project or program
Develops and leads business application strategy roadmap, as well as provide approval and prioritization of technology changes deployments.
Decisions on choice of vendor, application functionality/feature, business rules; ensure changes are aligned with application strategy & roadmap
Coordinates with key leaders to determine required capabilities, prioritize the portfolio of new programs, and promote usage of application capabilities
Establishes and oversees budgets and ensure approved funds are appropriately utilized to achieve business objectives
Ensures appropriate risk controls are in place, are executed effectively and accountable to adhere to guidelines and regulatory requirements under control partner direction (e.g., Privacy, Legal, Compliance, Office of the Chief Data Officer, etc.)
Accountable for overall mapping of processes (current and future state) for application functions/features to support business objectives and/or implements operational and continuous improvements to business processes to maximize efficiencies and leverage synergies
Activities range from change management support and communication support to ensure changes to features/functions or business rules/processes meet's application owner's requirements
Responsible for risk and audit management and assessments (eg. BARA/BTRA, Basel, ORM review/pRCSA) and ensure adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and Office of the Chief Data Officer
Oversees budget management and reporting as well as provide business application owner decision support
Oversees adherence to SLA, issue management, issue communication, vendor management, user group support and promoting adoption
Owns and/or maintains 3 year roadmap to establish vision, clarity, and alignment with the strategic and tactical direction of the business
Business application lead/owner/manager for application strategy, delivery, performance, access, data availability & integrity, data retention & disposition, remediation alignment, priorities, plans, communication
Deployment and change management for initiatives relating to applications owned/managed
Application and Technology budget owner/manager (excluding Innovation)
Business SME ownership/input as required into project artifacts (ideation, business case, BRD, DIA, SRS, etc)
Ensures that all guidelines and controls are in place to ensure customer information is protected and that the application is compliant from a risk/privacy perspective, including adherence and compliance with enterprise application / data lifecycle practices for own work and the work of others
Responsible for access approvals and access attestation
Manages/Owns the infrastructure/operational budget for the application and prioritizes and approves initiatives to ensure the correct items are being worked on
Works with business partners to provide input on possible work processes and system changes required to support their business
Participates in large Enterprise programs as a SME for business functionality of the applications owned/managed
Reviews all Business Application Risk Assessments (BARA)annually and participate in Basel Data Governance Ongoing Compliance Program or any other regulatory reviews as required
Responsible for communication to business partners of any planned system outages that impact their channel/business process
Reviews and signs-off of all project documentation as well as for the deployment
Coordinates with relevant stakeholders to support the development sound business cases with an on-going focus on reusability, scalability, innovation and enterprise-wide solutions
Owns overall accountability for risk and controls for the application and manages risk assessments and testing
Ensures adherence to guidelines and regulatory requirements under Privacy, Legal, Compliance, and the Office of the Chief Data Officer
Reviews and approves all in-take requests for new projects and provide directions as required on the initiative
Tracks individual progress of each active project and assist in the preparation of monthly project reporting and partner/executive dashboard reporting
Builds and maintains positive relationships with businesses, technology groups, and key stakeholders to identify and assess new project in-take requests.
Maintains an end to end view of the customer, business and processes to be able to triage new requests based on changing partner needs.
Identifies and understands emerging risks related to project activity and ensure business requirements and solutions appropriately mitigate risks
Ensures the team maintains compliance and procedure guidelines to support satisfactory audit results
Manages relationships with project team members, third party vendors/ service partners, other technology and client areas as appropriate
Manages and/or oversees the implementation of solutions and work closely with key business leaders to optimize and maximize the availability of service, efficiency, and effectiveness
Participates fully as a member of the team, support a positive work environment that promotes service to the business, quality, innovation and teamwork and ensure timely communication of issues/ points of interest
Provides thought leadership and/ or industry knowledge for own area of expertise in own area and participate in knowledge transfer within the team and business unit
Keeps current on emerging trends/ developments and grow knowledge of the business, related tools and techniques
Participates in personal performance management and development activities, including cross training within own team
Keeps others informed and up-to-date about the status / progress of projects and / or all relevant or useful information related to day-to-day activities
Contributes to team development of skills and capabilities through mentorship of others, by sharing knowledge and experiences and leveraging best practices.
Leads, motivates and develops relationships with internal and external business partners / stakeholders to develop productive working relationships.
Contributes to a fair, positive and equitable environment that supports a diverse workforce
Acts as a brand ambassador for your business area/function and the bank, both internally and/or externally
Participate in knowledge transfer within the team and other business units, including participation in cross-functional groups or committees (e.g., Data Councils)

Benefits

Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical and mental well-being goals.
Total Rewards at TD includes base salary and variable compensation/incentive awards (e.g., eligibility for cash and/or equity incentive awards, generally through participation in an incentive plan) and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off (including Vacation PTO, Flex PTO, and Holiday PTO), banking benefits and discounts, career development, and reward and recognition.

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume