Sr. Business Analyst

Herbalife•Los Angeles, CA

8h•Hybrid

About The Position

THE ROLE: Enable smarter investment and faster learning by redefining ambiguous business challenges into evidence-based decisions, not just documented requirements.This role exists to reduce strategic and execution risk by uncovering the real problems, validating assumptions, and guiding teams toward solutions that deliver measurable business value. You will operate at the intersection of strategy, data, and discovery, crafting what should be built and why—before it is fully specified. This is not a traditional “requirements gathering” role. You will: Work in problem spaces before solutions are known Challenge assumptions embedded in requests and roadmaps Use analysis, data, and experimentation to guide decisions Help leadership decide where to invest, pivot, or stop HOW YOU WOULD CONTRIBUTE: Problem Framing & Strategic Discovery Partner with business, product, UX, and engineering leaders to reframe requests into solvable business problems Identify underlying drivers behind symptoms, feature requests, and collaborator demands Surface assumptions, risks, and unknowns early—before large investments are made Translate strategic objectives into clear decision questions, not just requirements Experimentation & Assumption Validation Design and support business experiments, pilots, and discovery efforts Define hypotheses, success criteria, and measurable outcomes Use qualitative and quantitative analysis to validate or invalidate assumptions Enable early go / no-go/pivot decisions based on evidence Data-Driven Insight & Decision Support Perform data analysis to uncover patterns, opportunities, and risks Develop arguments focused on learning value and optionality, not just the return on investment Build decision frameworks that balance value, feasibility, risk, and timing Translate complex analysis into executive-ready insights and recommendations Future-State Thinking & Value Design Define future-state business capabilities and workflows advised by insight Find opportunities for process simplification, automation, and digital enablement Help build solution approaches collaboratively with UX and engineering Ensure business intent is preserved from discovery through delivery Innovation → Scale Enablement Resolve when business understanding is sufficient to lock requirements Support the transition from exploration to delivery with clarity and focus within the field Ensure requirements, success metrics, and value hypotheses are well-defined for scale teams Maintain traceability between the original problem, insight, and delivered outcome Stakeholder Facilitation & Influence Facilitate workshops focused on decision-making, not documentation Align diverse collaborators around evidence rather than opinion Act as a trusted advisor to leadership during periods of uncertainty Mentor other analysts in analysis approaches focused on learning and adaptation

Requirements

7+ years of progressive business analysis experience; demonstrated success leading analysis for large-scale, complex initiatives across multiple business domains
Demonstrated impact across both early-stage discovery and scaled initiatives
Advanced business analysis, requirements elicitation, and problem structuring
Analysis and insight generation based on careful evaluation
Process mapping and optimization (BPMN, process flow diagrams)
Data analysis, interpretation, and business intelligence
Collaborator facilitation under ambiguity
Argument decision framework development, development, and return on investment analysis
Comfort working without predefined solutions
Ability to challenge senior collaborators respectfully with evidence
Bias toward learning and early validation
Strong systems-thinking and value-chain awareness
Ability to translate insight into clear strategic direction
Proven track record of optimally delivering complex business analysis projects with measurable outcomes
Strong analytical thinking and problem-solving skills to address complex business challenges
Expertise in requirements documentation techniques and tools
Excellent facilitation skills managing diverse collaborator groups with competing priorities
Ability to think strategically while maintaining attention to detail
Experience supporting innovation labs, pilots, or transformation initiatives
Familiarity with agile discovery, dual-track delivery, or experimentation models
Understanding of UX research and engineering feasibility considerations
Knowledge of specific business domains (e.g., finance, healthcare, retail, manufacturing)
Experience with business process management and workflow automation
Understanding of data analytics and visualization tools (Tableau, Power BI, SQL)
Familiarity with agile methodologies and writing user stories
Project management capabilities
Experience guiding organizational transformation and adaptation

Nice To Haves

MBA, Master's in Business Analytics, Strategy, or related degree; consulting or industry-specific domain expertiseis highly valued
Certifications: CBAP (Certified Business Analysis Professional), PMI-PBA (Professional in Business Analysis), Agile Analysis certifications, Six Sigma valued when paired with discovery and innovation experience.
Equivalent Experience: Outstanding candidates with strong innovation portfolios may substitute experience for formal credentials.

Responsibilities

Partner with business, product, UX, and engineering leaders to reframe requests into solvable business problems
Identify underlying drivers behind symptoms, feature requests, and collaborator demands
Surface assumptions, risks, and unknowns early—before large investments are made
Translate strategic objectives into clear decision questions, not just requirements
Design and support business experiments, pilots, and discovery efforts
Define hypotheses, success criteria, and measurable outcomes
Use qualitative and quantitative analysis to validate or invalidate assumptions
Enable early go / no-go/pivot decisions based on evidence
Perform data analysis to uncover patterns, opportunities, and risks
Develop arguments focused on learning value and optionality, not just the return on investment
Build decision frameworks that balance value, feasibility, risk, and timing
Translate complex analysis into executive-ready insights and recommendations
Define future-state business capabilities and workflows advised by insight
Find opportunities for process simplification, automation, and digital enablement
Help build solution approaches collaboratively with UX and engineering
Ensure business intent is preserved from discovery through delivery
Resolve when business understanding is sufficient to lock requirements
Support the transition from exploration to delivery with clarity and focus within the field
Ensure requirements, success metrics, and value hypotheses are well-defined for scale teams
Maintain traceability between the original problem, insight, and delivered outcome
Facilitate workshops focused on decision-making, not documentation
Align diverse collaborators around evidence rather than opinion
Act as a trusted advisor to leadership during periods of uncertainty
Mentor other analysts in analysis approaches focused on learning and adaptation

Benefits

Group Health Programs, other Voluntary Benefit Programs, and Paid Time Off
Group Health Programs include Medical, Dental, Vision, Health Savings Account (HSA), Flexible Spending Accounts (FSA), Basic Life/AD&D; Short-Term and Long-Term Disability, and an Employee Assistance Program (EAP).
Other Voluntary Benefit Programs include a 401(k) plan, Wellness Incentive Program, Employee Stock Purchase Plan (ESPP), Supplemental Life/Critical Illness/Hospitalization/Accident Insurance, and Pet Insurance.
Paid time off includes Company-observed U.S. Holidays, Floating Holidays, Vacation, Sick Time, a Volunteer Program, Paid Maternity and Paternity Leave, Bereavement Leave, Personal Leave and time off for voting.

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