Sr Business Analyst

Security Service Federal Credit Union•San Antonio, TX

About The Position

Acts as a liaison among stakeholders, performs analysis in order to understand the business needs, policies, and operations of the credit union, and recommends solutions that support and enable the credit union to achieve its goals. Works on projects of varying magnitude and helps to ensure the implementation from beginning to end is timely and satisfactory to stakeholders. Works under minimal supervision, with wide latitude for independent judgment. Provides application(s) support including: responding quickly to user questions and/or issues, documenting issues requiring programmer resolution, testing of solutions and coordination of implementations, and following up with users to ensure application(s) continue to operate as designed. Performs complex analysis of business and technical information, gathered through collaboration with various stakeholders, along with application(s) capabilities, to support decision making of proposed solutions / requirements. Prepares required documentation, including but not limited to High-Level Requirements, Process Flow documents, Detailed Functional Requirements, Scope documents, Production Problem Recaps and Testing Scenarios, for all service requests and projects as deemed necessary by current methodologies. Completes any other job related duties needed to help drive to our Vision, fulfill our Purpose, and abide by our Organization's Values.

Requirements

Bachelor's degree in Management Information Systems (MIS), Computer Science, or Business-related field or comparable education and/or experience.
Minimum of 10 years' experience in a large financial institution environment or comparable experience.
Minimum of 5 years of related experience and/or training as a Business Analyst performing the following activities: (a) Requirements gathering, (b) Use Case generation and documentation, (c) Design of complex solutions using multiple architectures, (d) Generation and documentation of both Functional and Technical Design Documents for use by self and other programming staff.
Minimum of 5 years hands-on experience designing and implementing technical solutions.
Use of structured application development methodology and principals, understanding of structured environments using distinct development, test, and production environments.
Proven experience in participating/coordinating multiple simultaneous projects and ability to work with minimal supervision.