Sr Business Analyst

Crown Equipment Corporation

3d•Hybrid

About The Position

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership. Job Posting ExternalPrimary Responsibilities Work closely with Process Owners to transform business requirements into technical requirements. Work closely with Programmers to ensure an understanding of business requirements and practices. Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract low-level information, and distinguish business requests from the underlying true needs. Using appropriate tools, track project timelines, budget expenses and milestones against the established project plan. Identify, manage and communicate changes to project definitions. Notify Management of projects off track or in jeopardy of failure. Proactively communicate and collaborate with customers to analyze information needs and functional requirements. Provide Management with status reports and project updates as needed or desired. Communicate project expectations and status to team members and stakeholders in a clear, concise, and timely fashion. Responsible for testing new software products/updates prior to Customer QA (use case testing, regression testing, stress testing, etc.), and consulting with development team to improve usability and recommend program improvements or corrections to development staff. Deliver documentation as needed and/or defined by documentation standards (Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs, etc.). Stay informed of advances and pertinent changes in hardware and software technologies. Key liaison between IT and Crown Finance & Accounting business teams. Act as proxy Product Owner for stakeholders.

Requirements

High school diploma or equivalent, along with at least 7 years of experience is required.
Familiarity with web development and the use of JIRA required.

Nice To Haves

Project management experience preferred.
Familiarity with ERP systems and accounting principles preferred.

Responsibilities

Work closely with Process Owners to transform business requirements into technical requirements.
Work closely with Programmers to ensure an understanding of business requirements and practices.
Critically evaluate information gathered from multiple sources, reconcile conflicts, decompose high-level information into details, abstract low-level information, and distinguish business requests from the underlying true needs.
Using appropriate tools, track project timelines, budget expenses and milestones against the established project plan.
Identify, manage and communicate changes to project definitions. Notify Management of projects off track or in jeopardy of failure.
Proactively communicate and collaborate with customers to analyze information needs and functional requirements.
Provide Management with status reports and project updates as needed or desired. Communicate project expectations and status to team members and stakeholders in a clear, concise, and timely fashion.
Responsible for testing new software products/updates prior to Customer QA (use case testing, regression testing, stress testing, etc.), and consulting with development team to improve usability and recommend program improvements or corrections to development staff.
Deliver documentation as needed and/or defined by documentation standards (Functional requirements, Business Requirements Document, Use Cases, GUI, Screen and Interface designs, etc.).
Stay informed of advances and pertinent changes in hardware and software technologies.
Key liaison between IT and Crown Finance & Accounting business teams. Act as proxy Product Owner for stakeholders.