Sr Business Analyst - Remote

Premise Health Systems•De Forest, WI

48d•$85,000 - $98,000•Remote

About The Position

Premise Health is Different on Purpose Premise Health serves large organizations and their people with exceptional healthcare. The result? Better experiences, better health, and better value, all while helping organizations lower their healthcare costs. Premise's mission is to help people get, stay, and be well. Come join us and see for yourself why amazing health starts with amazing healthcare. For more information, visit www.jobs.premisehealth.com. The Senior Business Analyst serves as a critical link between the IT Applications Optimization team and business stakeholders, focusing on identifying and leading opportunities to maximize the value of Epic's features and functionality. This role emphasizes evaluating system capabilities, driving stakeholder education, and guiding the organization in leveraging Epic to achieve strategic goals, such as improving efficiency, streamlining workflows, and enhancing the user experience. The Senior Business Analyst will collaborate closely with product, clinical, and operational teams to assess existing workflows, uncover high-impact opportunities for improvement, and develop comprehensive recommendations using Epic's tools and capabilities. They will take a proactive role in identifying gaps, addressing complex issues, and leading initiatives to promote the adoption of underutilized Epic features that align with organizational objectives. This includes the ability to extrapolate features into broader product strategies, create meaningful metrics to measure success, and engage in strategic planning to ensure long-term value realization. Additionally, the Senior Business Analyst will serve as a resource and mentor to junior team members, providing guidance and sharing best practices to support the overall success of the team. This is a Full Time, remote, Business Analyst role.

Requirements

Bachelor's degree preferred
Experience of 5 years or more in a related field will be considered in lieu of degree.
Requires minimum of four (4) years of experience in healthcare, product development, research, data science, reporting and analytics, or economics.
Requires minimum of two (2) years of experience working in or with a relevant EMR or business application
Requires demonstrable experience in independent problem solving and creative thinking with ability to effectively weigh business, industry, and organization knowledge leveraging independent communication and interaction skills
Experience or familiarity with Epic workflows, functionality, or operations in a clinical or administrative capacity is preferred
Requires demonstrable experience in supported problem solving and creative thinking with ability to effectively weigh business, industry, and organization knowledge leveraging supported communication and interaction skills
Experience working on cross-functional teams
Experience establishing & maintaining relationships with individuals at various levels of the organization, such as peers, internal/external stakeholders, business partners, senior level managers
Applies a strategic mindset to analyze complex systems and processes, identifying opportunities to drive long-term value and successful change adoption. Demonstrates creative problem-solving and decision-making skills to deliver impactful solutions.
Ethical, accountable, trustworthy, organized, and adaptable. Leads by mentoring junior team members and guiding stakeholders through organizational changes with a solutions-oriented approach.
Proven ability to assess features or processes, identify opportunities for improvement using analytical and critical thinking, and communicate data-informed insights to drive decision-making and stakeholder alignment.
Brings expertise in aligning project and program outcomes with strategic goals to optimize operational and clinical processes. Demonstrates deep knowledge of industry and organizational practices with a focus on measurable outcomes.
Excellent written, verbal, and non-verbal communication skills. Actively listens, translates business needs into actionable solutions, and presents complex ideas persuasively. Effectively communicates change initiatives and gains stakeholder buy-in through tailored messaging.
Exhibits strong interpersonal skills to lead cross-functional initiatives, coach team members, resolve conflicts, and drive consensus. Fosters collaboration and ensures alignment across teams and stakeholders.
Must be able to effectively use office productivity tools, business analysis tools, and communication tools. This includes but is not limited to the following toolsets: MS Office Suite, ServiceNow; MS Project; Video conferencing tools (Zoom, etc.); Collaboration Tools (SharePoint, Teams, etc.)
Continuously seeks opportunities for improvement and embraces challenges. Adapts to evolving priorities with a focus on long-term success, strategic planning, and delivering high-quality results.
Technical background or degree program, project management experience, and familiarity with structured methodologies are highly desirable.

Responsibilities

Research and analyze current workflows to identify optimization opportunities and recommend Epic solutions for improved outcomes, ensuring alignment with organizational strategies and goals
Collaborate with stakeholders to assess needs and challenges, proposing data-informed solutions leveraging Epic functionality, while leading key initiatives to drive measurable results and program success
Monitor Epic usage, adoption trends, and upcoming features to proactively identify opportunities for improvement and additional training needs, using insights to guide process improvement strategies and inform long-term planning
Create materials and facilitate discussions to educate stakeholders on Epic functionality, upgrades, best practices, etc., while contributing to the development of organizational standards and best practices for optimization initiatives
Synthesize complex features or problems and independently develop detailed business cases, outlining key information including business problem, goals and objectives, initiative approach, enterprise value, scope, assumptions, risks, and dependencies
Complete assigned feature assessments, demonstrating ownership of deliverables and accountability for outcomes
Lead backlog grooming activities, prioritizing tasks in alignment with strategic objectives and promoting efficiency in execution
Serve as a resource and mentor to junior team members, providing leadership, coaching, and guidance to support their professional growth and ensure team success
Demonstrate strong professional written and verbal communication skills when interacting with customers (internal and external) and on behalf of Premise Health
Exhibit strong organizational skills with keen attention to detail and a problem-solving mindset, while fostering a culture of continuous improvement within the team and broader organization
Embody Premise Health cultural beliefs (respectful, accountable, courageous, ethical, engaged, innovative, and quality-focused)
Perform other duties as assigned

Benefits

In addition to competitive pay, Premise offers full-time team members benefits including medical, dental, vision, life and disability insurance, a 401(k) program with company match, paid holidays and vacation time, a company-sponsored wellness program, EAP, access to virtual primary care and virtual behavioral health at no cost for team members and their dependents.
Additional benefits can be viewed here: https://jobs.premisehealth.com/benefits.

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