As a Sr. Business Analyst at Index, you will work closely with business stakeholders and technical teams to gather, analyze, and translate business needs into clear and actionable requirements. Leveraging your deep understanding of Salesforce architecture, features, and capabilities, you will serve as a bridge between end users and development teams, ensuring alignment with strategic goals and user expectations. This role also requires strong Agile experience as you'll collaborate within and across Scrum teams to support backlog refinement, user story development, and iterative delivery. We're seeking a proactive, detail-oriented professional who can lead discovery efforts, define solutions, and help teams stay focused on delivering value.