Sr. Business Analyst- Bilingual (Korean and English)
About The Position
The Business Analyst will work closely with customers, developers, and internal project teams to successfully propose, deliver, and support system development projects. This role places a strong emphasis on effective communication, collaboration, and logical thinking, ensuring business requirements are clearly understood, documented, and implemented. Communication & Stakeholder Engagement (Top Priority) Communicate directly with customers to understand business needs, clarify requirements, and manage expectations Act as a bridge between customers and development teams to ensure clear and consistent communication Facilitate interviews, workshops, meetings, and presentations in both Korean and English Teamwork & Collaboration Collaborate closely with project managers, developers, QA teams, and customers Respect diverse perspectives and actively participate in constructive discussions Contribute to a cooperative team environment focused on shared project goals Technical & Project Execution Gather, analyze, and validate requirements for IT and system development projects Quickly understand and adapt to new systems, tools, and technologies Support the full system development lifecycle, from requirements analysis through deployment Prepare UAT test cases and support customers during user acceptance testing (UAT) Analytical Thinking & Documentation Apply logical and structured thinking to analyze business requirements Document functional and technical requirements with clarity in both Korean and English Develop future-state process documentation and detailed functional specifications Monitor project deliverables and support timely project completion Additional Responsibilities Provide training, guidance, and post-deployment support to end users Support proposal development and pre-sales activities when required
Requirements
- Excellent communication skills with both customers and technical teams
- Ability to clearly explain complex ideas, requirements, and system behaviors
- Strong teamwork skills with the ability to collaborate across diverse roles and perspectives
- Bachelor’s degree or higher
- 10+ years of experience in IT or system development projects
- Ability to quickly adapt to new systems, technologies, and project environments
- Solid understanding of the Software Development Lifecycle (SDLC)
- Strong logical thinking and problem-solving abilities
- Excellent documentation skills using Excel, Word, and PowerPoint
- Ability to produce clear, structured, and high-quality project deliverables
- Bilingual fluency in Korean and English (speaking, reading, and writing required)
- Ability to travel within the U.S. (30% or more as needed)
Nice To Haves
- Experience with short-term system development projects (3–12 months) preferred
Responsibilities
- Communicate directly with customers to understand business needs, clarify requirements, and manage expectations
- Act as a bridge between customers and development teams to ensure clear and consistent communication
- Facilitate interviews, workshops, meetings, and presentations in both Korean and English
- Collaborate closely with project managers, developers, QA teams, and customers
- Respect diverse perspectives and actively participate in constructive discussions
- Contribute to a cooperative team environment focused on shared project goals
- Gather, analyze, and validate requirements for IT and system development projects
- Quickly understand and adapt to new systems, tools, and technologies
- Support the full system development lifecycle, from requirements analysis through deployment
- Prepare UAT test cases and support customers during user acceptance testing (UAT)
- Apply logical and structured thinking to analyze business requirements
- Document functional and technical requirements with clarity in both Korean and English
- Develop future-state process documentation and detailed functional specifications
- Monitor project deliverables and support timely project completion
- Provide training, guidance, and post-deployment support to end users
- Support proposal development and pre-sales activities when required
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
