Sr. Bursar Operations Officer - UTK
This job is no longer available
There are still lots of open positions. Let's find the one that's right for you.
About The Position
The Senior Bursar Operations Officer position is responsible for administrating all aspects of the TN Strong Act Program including but not limited to verifying TN Strong application materials for each student, applying third party contracts to each Strong Act student account, monitoring accounts for additional financial aid or other awards that impact the TN Strong award, communicating with each veteran regarding amounts not covered by their TN Strong Act award, reviewing and refunding TN Strong Act students after all FA adjustments have been made, and serving as the primary contact for TN Strong Act office managing all payments made on behalf of Strong Act veterans. The role will also process and verify Fee Waiver requests for Public School Teacher Dependents, Retired Teacher Dependents, State Employee Dependents, Retired State Employee Dependents, State Employees, Deceased State Employee Dependents, Public School Technology Coordinators and Board of Regents Employees taking classes at UT. Other operational duties include processing wire payments, departmental refunds, analyzing accounts, and reconciliation of TN Strong Act third party contract accounts at the end of the fiscal year. This role will also process Departmental Refunds for Parking, VolCard Office and Student Health Services, assist in the collection and posting of student fees and to disburse excess financial aid according to Institutional, State, and Federal regulations, provide student centric service by analyzing student accounts for accuracy, explaining fee payment policies and procedures to students, parents, One Stop staff and general public by Salesforce cases, phone, email or in Person.
