About The Position

The Senior Brand Ambassador drives brand awareness and sales performance by partnering closely with key dispensary accounts and a dedicated sales representative within an assigned territory. This role has increased autonomy to speak to selling power, product performance, and brand strategy, along with expanded field visibility through on-site dispensary visits and sales travel beyond HUDs, pop-ups, and educational events. The Senior Brand Ambassador owns regional execution, delivers high-impact brand activations, upholds elevated visual merchandising standards, and provides actionable market insights that support sales and marketing goals while maintaining strong brand integrity and loyalty.

Requirements

  • Strong knowledge of cannabis products, their effects, chemistry, and market trends.
  • Exceptional verbal and written communication skills, with the ability to present information clearly to diverse audiences.
  • Strong attention to detail and ability to manage multiple tasks and priorities in a fast-paced environment.
  • Strong ability to engage with consumers and budtenders to effectively drive sales and meet marketing objectives.
  • Ability to work autonomously while also being a collaborative team player, building strong relationships across departments.
  • Proficiency with basic computer programs, such as Microsoft Office and Google Suite, and familiarity with social media platforms for content sharing.
  • A passion for delivering outstanding customer service, with a positive attitude and enthusiasm for driving results.
  • Strong work ethic, punctuality, and reliability, with a commitment to upholding brand standards
  • High School Diploma or GED required.
  • 2+ years of experience in marketing, sales, or event promotions, with a proven track record of success.
  • 1+ years of experience working in a public-facing event role, demonstrating effective customer interaction skills.
  • 1+ years of experience within the legal cannabis industry, with cannabis event experience preferred.
  • At least 1 year of experience in a customer service or client-facing role, ensuring the highest level of customer satisfaction.
  • Ability to lift up to 50 pounds and navigate various event and dispensary environments.
  • Must have flexible availability, including weekends, afternoons, and evenings, to accommodate event schedules.
  • Must be willing to travel up to 100% of the time, visiting dispensaries and attending events in the assigned location.

Responsibilities

  • Develop a comprehensive understanding of the product line to effectively communicate its benefits to both dispensary staff and consumers.
  • Capture high-quality video and photo content during events to enhance social media presence and engagement.
  • Oversee visual merchandising and ensure proper product placement in dispensary accounts.
  • Process invoices, track accruals, and prepare monthly reports for the marketing team to ensure accurate financial records.
  • Monitor store traffic, collect feedback, and gather market intelligence to inform marketing strategies.
  • Plan and execute events that align with brand objectives, ensuring seamless execution.
  • Ensure that marketing materials, such as point-of-sale items and collateral, are available and up to date.
  • Work closely with the marketing and sales teams to execute promotional requests and strategies from management.
  • Partner closely with an assigned Sales Rep to support a specific region, focusing on ongoing account relationships and execution instead of one-off events.
  • Partner closely with an assigned Sales Representative to support a defined target region, moving away from general event support to a consistent, strategic sales partnership.
  • Lead selling power and product performance conversations with dispensary account stakeholders, demonstrating increased autonomy and ownership at the account level.
  • Participate in expanded sales-related field travel and on-site dispensary visits beyond standard brand activations to support regional sales initiatives.
  • Take increased responsibility for regional execution, account support, and market feedback, driving deeper impact and alignment with sales and marketing goals.
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