Sr. Benefits Implementation consultant

ADP • Norfolk, VA

111d

About The Position

ADP is hiring an Senior Benefits Implementation Consultant. In this position, you'll leverage our top-ranked training programs and world-class service guidelines, along with your business consulting expertise, to create exceptional onboarding experiences for each product or service implementation.

Requirements

• At least 3 years of experience working in a client service/customer service environment
• At least 1 year of business consulting experience

Responsibilities

• Consult with clients to deliver a comprehensive ADP solution
• Guide and drive the client towards the best solution for their business needs
• Analyze existing systems, interface requirements, business processes
• Partner with clients to understand their business and related needs
• Incorporate new processes, tools and approaches when recommending an ADP solution
• Utilize broad knowledge to recommend solutions to the client when appropriate
• Understand client business issues and concerns and recommend and implement appropriate solution
• Build long term relationship and trust
• Interact/collaborate with ADP associates in sales and customer service
• Exchange routine information with members of client project team, including priorities, timeliness, issues as they arise

What This Job Offers

• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services