Sr Automation Engineer

Metro-Goldwyn-Mayer Studios • Home Office - US, TX

83d

About The Position

MGM Resorts International is committed to leveraging automation to drive operational efficiency and support our continued rapid business growth. In this role, you will be responsible for designing, developing, deploying, and maintaining automation solutions using industry-leading platforms currently adopted by MGM-initially with a primary focus on ServiceNow. Success in this position requires a strong commitment to continuous learning, as you'll be expected to stay current with evolving technologies and adapt to new automation tools as they are introduced. Collaboration is key: you'll work closely with both IT teams and business stakeholders to deliver impactful, scalable solutions that enhance internal processes and performance.

Requirements

• Bachelor's degree in IT or related field, or equivalent experience
• 3+ years programming experience (Python, PowerShell, JavaScript, or similar)
• Experience building and maintaining system integrations and automations that improve business processes
• ServiceNow user or administrator experience

Nice To Haves

• Preferred experience building ServiceNow automations using workflows, Flow Designer, Orchestration, or Integration Hub
• Preferred experience with web services APIs (REST and SOAP) for integrations
• Preferred experience creating complex, scalable automations and integrations
• Familiarity with Linux and Windows Server environments

Responsibilities

• Design, develop, and deploy sustainable automation solutions, with a strong focus on building efficient ServiceNow workflows that streamline business processes.
• Integrate existing and new tools and data sources seamlessly into the ServiceNow platform to enhance automation capabilities.
• Partner cross-functionally within MGM to ensure that all new integrations and automations adhere to best practices in architecture, security, and compliance.
• Clearly communicate delivery capacity and set realistic expectations with business partners regarding project timelines and milestones.
• Collaborate closely with the ServiceNow team to share updates on new automations, proactively identifying and mitigating any potential unintended impacts on the platform.
• Help define and enforce best practices for automation deployment and integration of tools and data sources within the ServiceNow environment.
• Assist in the administration, maintenance, and optimization of the ServiceNow platform to support ongoing business needs.
• Perform additional job-related duties as assigned, contributing to the continuous improvement of automation initiatives.

Benefits

• Wellness incentive programs to help you stay healthy physically and mentally
• Access to company hotel, food and beverage, retail, and entertainment discounts as well as discounts with company partners on things like travel, electronics, online shopping, and more
• Free meals in our employee dining room
• Free parking
• Health & Income Protection benefits (for eligible employees)
• Professional and personal development through programs and networking opportunities as well as volunteer opportunities in the community

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Performing Arts, Spectator Sports, and Related Industries
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees