Sr. Associate, Transformation Readiness Project Management, Boston, MA

Santander Bank • Boston, MA

121d • $90,000 - $160,000

About The Position

Santander is a global leader and innovator in the financial services industry. We believe that our employees are our greatest asset. Our focus is on fostering an enriching journey that empowers you to explore diverse career opportunities while nurturing your personal growth. We are committed to creating an environment where continuous learning and development are prioritized, enabling you to thrive both professionally and personally. Here, you will find ample opportunities to connect and collaborate with talented colleagues from around the world, sharing insights and driving innovation together. Join us at Santander, where you are supported by a culture of engagement and a commitment to your success. An exciting journey awaits, if you are interested in exploring the possibilities.

Requirements

• Bachelor's Degree or equivalent work experience in Computer Science, Business Administration or equivalent field.
• 9+ Years Formal Project Management experience in a Financial Services environment.
• 9+ Years Estimating and budgeting to ensure project costs are maintained.
• 9+ Years Building project planning documents.
• 9+ Years Developing and coaching others indirectly or directly.
• Ability to flex between strategic readiness planning and tactical Hypercare execution.
• Skilled in analyzing data, metrics, and financials; capable of making data-driven decisions.
• Excellent communication and stakeholder management skills.
• Demonstrated ability to manage multiple workstreams and priorities simultaneously.
• Proficiency in project and portfolio management tools (Clarity, JIRA, SharePoint, Excel, Power BI, PowerPoint).
• Ability to influence without authority, building collaboration across technical and business teams.

Nice To Haves

• Established work history or equivalent demonstrated through a combination of work experience, training, military service, or education.

Responsibilities

• Support transformation initiatives by ensuring both pre-launch readiness and post-launch Hypercare stabilization are effectively managed.
• Provide project management expertise across 16+ workstreams.
• Support readiness progress tracking, identify risks and dependencies, and ensure operational handoffs are executed seamlessly.
• Develop, edit, and implement project plans to manage the lifecycle and operational aspects of readiness and Hypercare.
• Manage readiness checklists, track program status, escalate risks/issues, and ensure coordination across workstreams.
• Partner with program leadership, IT Release Management, Horizon Program, and vertical leaders to execute readiness plans.
• Support Hypercare preparation and execution by monitoring incidents and documenting stabilization progress.
• Develop and maintain dashboards, reports, and executive-level communications.
• Act as a dedicated resource for issue identification and escalation.
• Coordinate readiness checklists and risk/issue remediation to ensure high-quality Go-Live outcomes.

Benefits

• Base Pay Range Minimum: $90,000.00 USD
• Base Pay Range Maximum: $160,000.00 USD
• Link to Santander Benefits: Santander Benefits - 2025 Santander OnGoing/NH eGuide (foleon.com)

What This Job Offers

• Career Level: Senior
• Industry: Credit Intermediation and Related Activities
• Education Level: Bachelor's degree