Sr Associate - Site Reliability Engineer - CIB

JPMorgan Chase & Co.•New York, NY

20h

About The Position

Join us at the forefront of technology, where your expertise shapes the future of mission-critical systems. As a Site Reliability Engineer, you will have the opportunity to solve complex challenges and modernize platforms that impact global markets. We value your skills in building resilient solutions and encourage you to grow your career with us. Experience a collaborative environment where your contributions matter and your ideas drive progress. Job Summary: As a Site Reliability Engineer in the Markets Credit Technology team, you will configure, maintain, monitor, and optimize applications and their infrastructure. You will play a key role in improving reliability, scalability, and performance, while sharing your knowledge of end-to-end operations. Your work will directly impact the team’s success and the stability of our trading platforms. We foster a culture of innovation, collaboration, and continuous improvement.

Requirements

Proficient in site reliability principles and implementation within applications or platforms
Skilled in at least one programming language (Python, Java/Spring Boot, .Net)
Strong knowledge of software applications and technical processes (e.g., Cloud, AI, Android)
Experience with observability tools (Grafana, Dynatrace, Prometheus, Datadog, Splunk)
Familiarity with continuous integration and delivery tools (Jenkins, GitLab, Terraform)
Understanding of container and orchestration technologies (ECS, Kubernetes, Docker)
Ability to troubleshoot networking technologies and issues
Effective communicator in collaborative team environments
Proactive in recognizing roadblocks and eager to learn new technologies
Ability to contribute innovative solutions to business challenges

Nice To Haves

Experience supporting front-office teams, ideally on a trading floor
Product knowledge of Fixed Income
Practical experience orchestrating AI/LLM-based agents for operational automation
Proficient in building automation, tooling, and reliability scripts; comfortable with packaging, testing, and using common SRE/infra libraries

Responsibilities

Guide and assist peers in designing solutions and building consensus
Collaborate with software engineers and teams to implement automated deployment pipelines
Design, develop, test, and implement solutions for availability, reliability, and scalability
Implement infrastructure, configuration, and network as code for applications and platforms
Resolve complex problems with technical experts, stakeholders, and team members
Utilize service level indicators and objectives to proactively address issues
Support the adoption of site reliability engineering best practices within the team
Provide front-line technology support for Credit Trading platforms on the New York trading floor
Present information logically and effectively within large, collaborative teams
Initiate and implement ideas to solve business problems
Identify new technologies and solutions to meet design constraints

Benefits

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.
Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions.
We also offer a range of benefits and programs to meet employee needs, based on eligibility.
These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more.

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