Broadridge Financial Solutions-posted about 1 year ago
Full-time • Mid Level
Hybrid • Newark, NJ
10,001+ employees
Securities, Commodity Contracts, and Other Financial Investments and Related Activities

The Sr. Associate Operations role at Broadridge involves providing outsourced operational and transactional business process support for premier clients. This hybrid position allows for a mix of on-site and remote work, focusing on ensuring quality service and operational performance while supporting various back-office processes.

  • Provides outsourced operational/transactional business process support for clients.
  • Ensures quality service and operational performance within the parameters of both the client needs and contract.
  • Supports 'back office' processes, data entry, order and application processing, document verification, accounting support, and preparing mailings.
  • Uses administrative, data organizing, and coordination skills to complete work.
  • Performs duties according to established procedures.
  • Decision making is tightly controlled and defined at lower job levels while greater latitude is permitted at higher levels.
  • Performs clerical or administrative work.
  • Has developed expertise in a variety of work processes or activities typically developed through a combination of job-related training and considerable on-the-job experience.
  • Can work autonomously within established procedures and practices.
  • Requires understanding and application of procedures and concepts within own discipline and basic knowledge of other disciplines.
  • Uses knowledge of how related teams impact achievement of objectives.
  • Serves as lead for the team, may allocate work; provides subject matter guidance to more junior team members.
  • Gathers and analyzes data to identify and solve problems that arise with little or no precedent.
  • Evaluates and communicates technical content in a clear manner.
  • Comprehensive benefit offerings as detailed on the company benefits website.
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