Sr Associate - Marketplace Growth

Michaels • Irving, TX

4d

About The Position

The Senior Associate, Marketplace Growth, will be responsible for driving sales and increasing the visibility of marketplace products. In this role, you will work closely with the Business Development and Account Management Teams to help sellers grow sales. You will develop a deep understanding of the marketplace assortment, including categories and product types, where we have strong coverage. You will work cross-functionally with Marketing and Site Merchandising to serve as an internal advocate for marketplace products and ensure they are considered for on-site placements. Success in this role requires an ownership mentality and the ability to curate the on-site assortment comfortably. To succeed in this role, you must have strong organizational skills—you will be deciding what to promote out of a catalog of over 1.5 million products (and counting). You should be excited to roll up your sleeves and dive into sales data, product lists, and category reports to understand the marketplace business and identify the most compelling assortment. You will need to be able to push for placements on-site and in marketing materials and work collaboratively with internal teams to make those placements happen. You will be responsible for owning the internal marketing and site merchandising calendar for the marketplace team, and you will interface with your colleagues to ensure the right assortment is in the right place at the right time. If you are a creative problem-solver who gets excited about curation and putting content in front of customers, this is the role for you.

Requirements

• Bachelor’s Degree or equivalent experience
• Proficiency in Microsoft Office (Word, Outlook, Excel)
• 2-4+ years of experience in Retail, Marketing, eCommerce, Sales, Business Development, or Account Management
• Exceptional verbal and written communication skills
• Ability to work cross-functionally and manage expectations

Nice To Haves

• Preferred Education Background in business, marketing, or a related field
• Preferred Special Certifications or technical skills Experience with Salesforce, HubSpot, or any enterprise CRM
• Preferred Type of experience the job requires Experience with retail operations and ecosystems (especially third-party marketplaces)
• Familiarity with Arts & Crafts product categories
• Avid online shopper
• Experience with internal stakeholder management up to the SVP/EVP level

Responsibilities

• Collaborating with the Site Merchandising team to identify strong assortment to feature on site.
• Providing catalog insights to Marketing to support campaigns.
• Monitoring sales performance to report on the impact of placements.
• Owning the assortment and ensuring it is in the best shape possible, including removing inappropriate SKUs, advising sellers on improving subpar SKUs, and determining where we need to source more assortment.
• Providing SKU lists to internal partners who want to learn more about the marketplace assortment on-site.
• Conducting data analytics and preparing reports on the state of the marketplace business to help identify growth opportunities.
• Working with Account Managers & Business Development Associates to provide actionable insights to sellers who wish to grow sales.
• Maintaining a “Marketing Calendar” to share with sellers so they can schedule discounts and participate in events.
• Other duties as assigned

Benefits

• At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees