At Alcon, we're passionate about enhancing sight and helping people see brilliantly. With more than 25,000 associates, we innovate fearlessly, champion progress, and act swiftly to impact global eye health. We foster an inclusive culture, recognizing your contributions and offering opportunities to grow your career like never before. Together, we make a difference in the lives of our patients and customers. Are you ready to join us? This role is part of Alcon's Engineering function, a team focused on improving quality, processes, products, packaging and materials across our business to help deliver brilliant outcomes. The Senior Associate I, Quality Operations (Science/Tech/Engineering Path), is primarily responsible for utilizing technical knowledge, analytical skills, and self-direction to investigate complex issues, determine root cause, and implement corrective actions as a means of supporting and improving the overall performance of the product. You will conduct inspections, tests, and statistical analysis to manage product quality risks and ensure corrective measures meet reliability standards. Specifics include: Leads investigations into production and customer-facing quality issues of higher complexity to identify root cause, implement corrective and preventative actions, and monitor effectiveness. Demonstrates conceptual understanding and application of role-specific technical and Quality skills. Develops cross-functional relationships to successfully influence behavior within a team or project. Monitors global product performance using a data-driven statistical analysis and risk-based approaches. Effectively communicates (written and verbal) technical problems and solutions to management and external teams. Performs hands-on troubleshooting of customer returned devices and manufacturing nonconformities and completes associated technical documentation. Ensure compliance with the company's Quality System policies and procedures and applicable external requirements and standards, including FDA, ISO 13485, and other worldwide regulatory agencies pertaining to medical devices. Supports internal/external audits.
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Job Type
Full-time
Career Level
Mid Level