Sr. Associate Digital Payments Product Manager - Money Transfers

JPMorgan Chase-posted 3 months ago

Mid Level

New York, NY

Credit Intermediation and Related Activities

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Unleash your expertise in product development and optimization by leveraging user research, analyzing metrics, and collaborating across one of the world's most innovative financial organizations. As a Senior Product Associate on the Money Transfers team, you contribute to the team by leveraging your expertise in product development and optimization to make a significant impact, supported by user research and customer feedback to fuel the creation of innovative products and continuously improve existing offerings. Collaborate closely with cross-functional teams and play a crucial role in shaping the future of our products and ongoing success.

Serve as a cross-functional leader to collaborate with design, engineering and line of business teams to drive new product initiatives
Develop products and services that deliver innovative experiences and at the same time remove friction from the banking process
Document product requirements, and communicate these requirements to the development team for the design and implementation of business solutions
Define new product feature epics and stories to ensure delivery of product roadmap
Identify, assess, and record near-term business needs, recommending business priorities, and advising businesses on options, risks, and costs versus benefits
Create concise, compelling content and business case to present and sell concepts through to senior management
Understand and appreciate the complex systemic dependencies between front-end, middleware, databases and mainframes
Work with the Quality Management team to ensure that requirements documentation can be easily translated into test plans, and that testing plans have been complete
Manage day to day individual workload, monitoring milestones and critical dates to identify potential jeopardy of schedule and identify / mitigate risk
Integrate data analytics, product metrics, user experience research, competitive and market analysis, and company goals to drive prioritization of product initiatives
Track and analyze metrics compared to industry benchmarks, publish reports on product performance, trends and risks/opportunities for both short and long term
Coordinate backlog for defect resolution; Provide clear vision and scope documentation, use cases, workflows, wire-frames, and requirements to support development

Must be proactive, results driven and have a proven track record of execution
Ability to prioritize projects and efforts according to business need and industry trends
Ability to influence people at all levels across a broad variety of job functions
Experience with business requirements gathering and software development methodologies - agile is a plus
Structured thinker with effective verbal and written communication skills
Demonstrated ability to manage tight delivery timelines and calmness under pressure
3-5 years' experience related to online and mobile product development
Strong knowledge of current digital banking trends
Ability to build high-level mocks for concept sharing for prototype phase
Analytical with a focus on objectives and key results

Solution design experience preferred but not required
Financial services preferred but not required

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