Sr. Associate, Data Process Manager (Auto)

Capital One • Plano, TX

1d

About The Position

As a Sr. Associate, Data Process Manager in Capital One’s Financial Services Data Strategy and Products (FS DSP) risk management organization, you will be part of a smart, talented team responsible for creating and enhancing processes that deliver excellence to your customer each time. The Sr. Associate, Data Process Manager will play a key role in delivering processes that impact the company’s bottom line. In this position you will contribute immediately while strengthening your process management best practices.

Requirements

• High School Diploma, GED or equivalent certification
• At least 1 year of experience in Microsoft Office or G Suite productivity software
• At least 2 years of experience in Business Process Management, Project Management, or Risk Management

Nice To Haves

• Bachelor’s Degree or military experience
• 1+ years of experience in data governance or data risk management
• 1+ years of experience with SQL and Python
• Lean, Agile, Six Sigma, Business Process Management, or Project Management certification

Responsibilities

• Day-to-day oversight of dataset metadata quality review processes.
• Monitor, report, and plan process improvement or redesign initiatives for metadata standards; define, establish, and manage metadata process controls; identify process improvement opportunities and implement them through collaboration with other groups; make final recommendations for approval on changes.
• Collect, analyze, and measure metadata quality and process data to initiate sustainable business practices and procedures and for reporting to senior leadership and executives; review data for trends and gaps in metadata quality that may require additional review.
• Resolve complex metadata quality issues or transactions, where expertise is required to interpret against FS DSP metadata policies, guidelines, or processes; escalate breakdowns in metadata processes by asking the right questions and identifying and involving the right stakeholders to correct breakdowns.
• Maintain formal process documents, including those related to metadata quality standards, and document processes and projects (creating project reports, presentations, business cases, and diagrams).
• Collaborate on larger data strategy initiatives, including representing the FS DSP metadata review function on broader change control forums for input and to represent department interests; challenge forum decisions if project outcome impacts dataset metadata processes.
• Participate in cross-functional project teams to provide input and partner with groups on execution efforts related to metadata quality.
• Provide training to internal customers on metadata quality standards and review processes; may deliver presentations on metadata compliance, including up to the executive level.
• Conduct dataset metadata reviews, execute routine metadata quality controls, and perform other processes or parts of processes as needed to ensure adherence to standards.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 5,001-10,000 employees