Sr Associate Benefits

Digital Realty • Dallas, TX

94d

About The Position

As Senior Associate, Benefits, you will provide daily support for the administration of Digital Realty's U.S., Canada and Global benefits programs. You will be the first point of contact for employee inquiries, ensure accurate processing of benefits transactions, and partner with vendors and internal teams to deliver seamless benefits operations. You will work closely with senior Benefits team members on escalations, compliance, and program initiatives, while contributing to a positive employee experience.

Requirements

• Bachelor's degree in HR, Business, or related field.
• 2+ years' experience in Benefits or HR.
• Familiarity with U.S. health, welfare, and retirement plans.
• High attention to detail and strong project management skills.
• Proficiency in Excel and HRIS systems.
• Strong service orientation, communication skills, and ability present complex topics clearly.

Responsibilities

• Administer employee benefits programs including but not limited to health, dental, vision, disability, life insurance, 401(k), flexible spending accounts, and COBRA.
• Respond to employee inquiries regarding health, welfare, retirement, and leave programs, providing guidance on policies and procedures and troubleshoot issues.
• Support leave administration (coordination with vendors, Oracle updates, payroll adjustments).
• Process routine billing and perform reconciliation activities, including vendor invoice audits, discrepancy resolution, and monthly reporting.
• Support reporting, data audits, and bi-weekly payroll/benefits file transfers.
• Stay current with relevant benefit laws, regulations, and market trends to recommend plan improvements, including but not limited to: ERISA, HIPAA, COBRA, ADA, FMLA, PPACA, and GINA.
• Prepare and distribute standard benefits communications, reminders, and FAQs.
• Support annual enrollment by managing employee questions, reviewing data accuracy, and coordinating with vendors.
• Conduct regular data audits across Oracle and vendor systems to maintain accuracy and compliance.
• Assist Senior Benefits team members on projects, vendor reporting, wellness program support, compliance, and ad hoc requests.

Benefits

• Competitive compensation package
• Excellent benefits
• Development opportunities

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Real Estate
• Education Level: Bachelor's degree