Sr. AR / Credit and Collections Specialist

douglas electrical components•Randolph Township, NJ

About The Position

We are looking for a motivated and detail-driven Credit and Collections Specialist to support our receivables and credit control process. The ideal candidate will bring a solid understanding of invoicing, analyzing customer statements, collections, credit controls, and has a customer-focused approach with excellent communication skills.

Requirements

Proven experience in credit and collections, with a focus on accounts receivable
Proficiency in Microsoft Excel and familiarity with other Microsoft Office applications
Strong attention to detail, with excellent written and verbal communication skills
Ability to prioritize and manage multiple responsibilities in a fast-paced environment
Minimum 5 years of Experience working for a products company

Nice To Haves

Experience with customer portals is a plus

Responsibilities

Manage the collection of outstanding accounts, ensuring timely follow-up on overdue balances
Contact customers via phone, email, or written correspondence to secure payment and resolve discrepancies
Document collection activity and maintain accurate records of customer communications in the ERP system
Generate and review accounts receivable aging reports to track outstanding invoices
Recommend actions such as credit holds, escalations, or write-offs based on account performance
Evaluate new and existing customers’ creditworthiness using internal tools and credit agency data
Coordinate with internal departments to resolve billing disputes or account issues
Provide insight and forecasts for weekly expected cash receipts
Assist in month-end close by providing accounts receivable updates and reconciliations
Daily Cash Application and Invoicing
Assist in other areas as needed