Sr. Applications Analyst-Ambulatory

FastMed • Raleigh, NC

87d

About The Position

The EPIC Senior Application Analyst is responsible for configuring, modifying, testing, and maintaining software applications. Coordinate all issues that arise during the project for the application area. Builds collaborative relationships with project leadership, business owners, clinical and compliance department users, and other corporate departments to facilitate usage and acceptance of the system. The analyst will also be required to adhere to 'CareTech' values of communication, ownership, resourcefulness, and teamwork. Is constantly a team player and encouraging others.

Requirements

• Currently Certified in Ambulatory and Link Preferred
• MyChart Certification/proficiency preferred
• Minimum 5 years prior Epic experience
• Configures, modifies, tests, implements, maintains, and supports applications software
• Develops thorough application knowledge within specific areas of focus
• Write and maintain system documentation
• Understands the workflow and business requirements and has the ability to build/modify the system to meet business specifications
• Thorough understanding of possible ramifications to business process as well as other system applications
• Adaptability/Flexibility
• Critical Thinking
• Dependability
• Initiative
• Interpersonal skills
• Learning
• Listening
• Problem solving
• Resilience

Responsibilities

• Acting as the primary support contact for the application’s end-users
• Identifying issues that arise in their application area as well as issues that impact other application teams, and working to resolve them
• Guiding workflow design, building and testing the system, and analyzing other technical issues associated with EPIC software
• Identifying and implementing request changes to the system
• Serving as a liaison between end users’ workflow needs and EPIC implementation staff
• Performing in a senior analyst role and teaching, training, and guiding junior analysts to solutions
• Responsible for all ambulatory reporting and dashboard review and build
• Responsible for reporting all progress to their direct manager, and proactively communicating project updates and issues
• Maintaining regular communication with your EPIC representatives including participating in weekly project team meetings
• Working with Epic representatives, FastMed’s organizations business community, and end users to ensure the system meets the organization’s business needs regarding the project deliverables and timeline
• Developing an understanding of operational needs to set the direction for the organization’s workflows by attending site visit and other integrated sessions
• Participating in training and working with end users
• Troubleshooting problems and questions
• Reviewing the status of projects and issues on an ongoing basis with leadership
• Holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones

What This Job Offers

• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees