Sr. Application Software Engineer
About The Position
This role joins the IT organization and plays a critical part in realizing our vision to accelerate the delivery of business outcomes across Supermicro by driving clarity, collaboration, and accountability in everything we do. We are looking for a Sr. Application Software Engineer to join our ServiceNow Platform Team. In this role, you will serve as the technical cornerstone of our engineering efforts, driving the execution of high-quality, scalable solutions across our enterprise-wide ServiceNow platform. You will apply your deep technical expertise across multiple modules—including ITSM, HRSD, SAM, HAM & ITOM —to bridge the gap between architectural vision and production-ready code. As a Sr. Application Software Engineer, you are more than just a coder; you are a technical leader who defines engineering standards, mentors other developers, and ensures our platform remains robust, performant, and maintainable.
Requirements
- Must have 8+ years of hands-on experience in ServiceNow development, with a proven track record of delivering enterprise-grade solutions.
- Multiple ServiceNow certifications (e.g., CSA, CAD, and CIS in modules like SAM, HRSD, or ITOM).
- Expert-level knowledge of JavaScript, REST/SOAP integrations, ServiceNow-specific APIs, Flow Designer, Integration Hub, Service Portal (AngularJS/Widget development), and the Workspace/UI Builder framework.
- Expertise in CMDB health, data modeling, and database optimization. You should understand how to write "performant" code that scales to millions of records.
- Strong understanding of modern software design patterns and engineering principles, including SOLID, DRY, and asynchronous programming.
- Skilled at analyzing complex business processes and identifying technical "shortcuts" or automations that drive immediate business value.
- Exceptional ability to communicate technical trade-offs to non-technical stakeholders and provide clear, constructive feedback to an engineering team.
Nice To Haves
- Certified Application Developer (CAD) is highly preferred for this role.
Responsibilities
- Lead the development and technical execution of complex ServiceNow solutions, ensuring they not only meet architectural goals but adhere to the highest standards of engineering excellence.
- Establish and enforce platform engineering standards, including coding best practices, peer review processes, and governance protocols to mitigate technical debt.
- Drive platform innovation by building reusable frameworks, common components, and developer utilities that accelerate the delivery of the entire development team.
- Builds, customizes, and maintains the platform's Change Management module to streamline IT changes, automated approvals, CAB workflows while balancing speed, stability, and compliance.
- Architect integrations between ServiceNow and other enterprise systems using various integration methods (e.g., REST, SOAP, JDBC, MID Server).
- Facilitate cross-functional collaboration by partnering with technical teams and business stakeholders to translate high-level designs into practical and scalable technical specifications.
- Protect platform health by advocating for Out-of-the-Box (OOB) functionality where possible, while engineering elegant, low-impact customizations when necessary.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
Number of Employees
1,001-5,000 employees
