Sr Application Analyst

Air Methods • Greenwood Village, CO

1d • $104,000 - $130,000

About The Position

Responsible for providing technical support, system configuration, integration, change management, and overall application management related to Air Methods’ IT Applications. Designs, develops/configures, codes (such as scripting), tests, debugs, and documents applications. Familiar with relational databases and client-server concepts.

Requirements

• Bachelor’s degree (BS/BA) from four-year college or university and five to eight years’ related experience and/or training; or equivalent combination of education and experience
• 6 plus years’ experience in a technical support role
• Knowledge of trends and developments in the fields of data management, workflow automation and software data integration. Hands on experience with Infrastructure as Code (IaS) and tools (Terraform, Bicep etc.)
• Proactive, self-starter with proven ability to quickly learn new applications, processes, and procedures
• Ability to participate in and lead projects
• Ability to collaborate, communicate effectively and exercise independent judgment in a team environment
• Excellent verbal and written communication skills (technical writing & documentation)
• Solid analytical and problem-solving skills
• Experience applying Agile methodology
• Data analysis
• Excellent customer service skills (Ability to communicate with both technical and non-technical employees)
• Proficient with Microsoft Office Suite, including Word, Excel, PowerPoint and Outlook
• Experience with SSRS, SSIS
• Strong SQL skills. Experience in programming, scripting languages a plus
• Basic grasp of API’s and standards (REST, SOAP, OAuth)
• Experience deploying and supporting Azure services and infrastructure

Nice To Haves

• Experience with iPaaS (Integration as a Service), and test automation a plus

Responsibilities

• Application administrator duties for Air Methods’ IT Applications
• Participate in hands on testing (manual and automated), bug reporting on in-house developed and integrated vendor applications
• Troubleshooting and resolution of system, application and data incidents
• Perform application releases to production environment following change management procedures
• Create reports and write queries in support of business teams
• Manage, triage and prioritize incoming user support requests, including operational issues, technical defects, data problems, and data reporting issues.
• Other duties as assigned
• Regular scheduled attendance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 1,001-5,000 employees