Sr Analysts, Credit Risk Management

T-Mobile•Frisco, TX

2d•Hybrid

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and transformative nationwide 5G network that will offer reliable connectivity for all. Sr Analysts, Credit Risk Management located in Frisco, TX, will perform the following duties and responsibilities include, but are not limited to: Work closely with stakeholders to analyze and understand relevant data features and KPIs (5%). Gather and document Business requirements (10%). Partner with customers and stakeholders on the development and production of requested data and standard reports. Ensure delivery meets agreed upon requirements (10%). Deliver functional scope analysis and detailed solution design of the processes and reporting systems (2%). Gather data inputs from multiple sources. Run routine data queries from reporting tools. Ensure integrity of data and reporting (5%). Translate business requirements into process/system functional requirements and identify/assess potential data source (10%). Collaborate with business and IT partner teams to develop business capability and technology roadmaps. Stay abreast of emerging strategic capabilities and data availabilities (5%). Manage day-to-day support issues ensuring effective and timely resolution. Duties include resolving and tracking user issues (10%). Design, specify, test, and document program modifications and functional enhancements (10%). Create and maintain operational requirements and standards documentation (5%). Foster relationships with key cross-functional partners and internal stakeholders. Establish strong partnerships to obtain desired results(5%). Support cross-functional partners to problem solve and implement solutions (3%). Assist with analysis, design, and testing of various enhancements and changes to data/reports (10%). Conduct trouble shooting for reporting anomalies and build safeguards for correct data in reporting (5%). Facilitate/lead reviews (walkthroughs) of specifications and program code with other members of the technical team; communicate design, requirements, functionality and limitations of systems/applications to team members (3%). Track and communicate project risks, team activities and project status to management and stakeholders throughout the project life-cycle (2%). Telecommuting is permitted, but applicant must work from the worksite location at least 3-4 days per week. No additional national or international travel is anticipated.

Requirements

Using SQL, SAS, python, and other statistical/analytical programming languages to manipulate large amounts of data, extract key insights from the data, and communicate actionable recommendations based upon insight.
Using Tableau and Power BI to create clear and concise visualizations which tell a story.
Cleansing, transforming, and manipulating extremely large datasets from multiple sources including Snowflake, Databricks, SQL Server, Oracle, Teradata, HTML, and Azure Blob Storage.
Building automated extract, transform, and load processes using scheduled Azure Databricks workflows and Alteryx to enable reliable data pipelines for analysis and reporting.
Developing NLP and LLM-based solutions to extract actionable insights from complex, unstructured datasets by automating semantic analysis, entity recognition, and contextual summarization using Python libraries including LDA, LSA, LSI, Hugging Face Transformers, spaCy to enable scalable analytics.
Leveraging in-depth knowledge of Collections and Credit Risk operations and tools including FICO Blaze Advisor and FICO TRIAD Customer Manager to ensure proper monitoring of collections strategies and flows and to provide performance readouts for champion/challenger testing. Experience working with outreach platforms such as CallTech, outbound messaging vendors, and outside collection agencies to establish reporting showing tracking to KPIs.
Master’s Degree in Business, Information Systems, Management Information Systems, Analytics, or related field, and 3 years of relevant work experience.
Bachelor’s Degree in Business, Information Systems, Management Information Systems, Analytics, or related field, and 5 years of relevant work experience.

Responsibilities

Work closely with stakeholders to analyze and understand relevant data features and KPIs (5%).
Gather and document Business requirements (10%).
Partner with customers and stakeholders on the development and production of requested data and standard reports. Ensure delivery meets agreed upon requirements (10%).
Deliver functional scope analysis and detailed solution design of the processes and reporting systems (2%).
Gather data inputs from multiple sources. Run routine data queries from reporting tools. Ensure integrity of data and reporting (5%).
Translate business requirements into process/system functional requirements and identify/assess potential data source (10%).
Collaborate with business and IT partner teams to develop business capability and technology roadmaps. Stay abreast of emerging strategic capabilities and data availabilities (5%).
Manage day-to-day support issues ensuring effective and timely resolution. Duties include resolving and tracking user issues (10%).
Design, specify, test, and document program modifications and functional enhancements (10%).
Create and maintain operational requirements and standards documentation (5%).
Foster relationships with key cross-functional partners and internal stakeholders. Establish strong partnerships to obtain desired results(5%).
Support cross-functional partners to problem solve and implement solutions (3%).
Assist with analysis, design, and testing of various enhancements and changes to data/reports (10%).
Conduct trouble shooting for reporting anomalies and build safeguards for correct data in reporting (5%).
Facilitate/lead reviews (walkthroughs) of specifications and program code with other members of the technical team; communicate design, requirements, functionality and limitations of systems/applications to team members (3%).
Track and communicate project risks, team activities and project status to management and stakeholders throughout the project life-cycle (2%).

Benefits

Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance, while Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.
And since we are ALL owners, EVERY employee at T-Mobile is eligible for an Annual Stock Grant.
We cover all of the bases, offering medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
Eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume