T-Mobile-posted 13 days ago
Full-time • Mid Level
Frisco, TX
5,001-10,000 employees

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Senior Technical Analyst is responsible for building, maintaining, and enhancing scalable, cloud-based platform software solutions that drive real business value. This position supports Tier 1 and Tier 2 solutions, managing fraud, credit, and collections strategy decision engine configurations for both new and existing customers, as well as the supporting technology capabilities and infrastructure that support that product in an Agile driven environment. This is a hands-on role for someone who enjoys solving complex problems, delivering high-quality code, and working collaboratively across teams.

  • Technical Design & Development Build and configure robust, scalable software solutions to meet business requirements.
  • Maintain high-performance solutions that integrate with modern cloud platforms.
  • Apply sound software engineering principles and design patterns to create maintainable codebases.
  • Build intuitive, browser-based user interfaces and backend services.
  • Quality Assurance & Support Participate in code reviews to ensure adherence to quality standards.
  • Write and maintain technical documentation and detailed implementation estimates.
  • Troubleshoot and resolve issues in development, staging, and production environments.
  • Support releases across multiple environments using established deployment practices.
  • Process & Continuous Improvement Follow established software configuration methodologies and coding standards.
  • Contribute to the evolution of engineering processes and tools.
  • Regularly assess and improve existing code and systems for performance, scalability, and maintainability.
  • Support Continuous Integration/Continuous Delivery efforts and advocate for automation where possible.
  • Process & Continuous Improvement Follow established software configuration methodologies and coding standards.
  • Contribute to the evolution of engineering processes and tools.
  • Regularly assess and improve existing code and systems for performance, scalability, and maintainability.
  • Support Continuous Integration/Continuous Delivery efforts and advocate for automation where possible.
  • Bachelor's Degree - Computer Science or a related field. In lieu of degree, equivalent industry experience may be considered. (Required)
  • Software Development - 3+ years experience in hands on technical role writing production code, solution engineering, or technical architecture in large scale company/ application/product environment.
  • 3+ years of relevant Product Management experience in an Agile software product development environment. (Required)
  • Product Management - 3+ years of relevant Product Management experience in an Agile software product development environment. (Required
  • Up-to-date knowledge of strategic frameworks, industry trends, and datasets to improve company performance (Required)
  • Medium to advance knowledge of Scripting Tools (Python/SQL/HTML/Perl) (Required)
  • Strong understanding of software development life cycle (SDLC) and software testing methodologies. (Required)
  • Proficiency with testing tools and automation frameworks (Selenium/Junit/TestNG/Cucumber) with a strong background in UAT, QA and Unit Testing. (Required)
  • Technical Writing -Strong requirements elicitation, and proven writing skills including the ability to write concisely and clearly for different audiences. (Required)
  • Agile Project Management - Experience with Agile backlog/project management tools. (Required)
  • Collaboration - Experience with successive elaboration and ability to develop Initiatives, Features and User Stories that the DevOps teams can ingest. (Required)
  • Strong problem-solving and analytical skills - Experience in delivering large and complex business/technology initiatives. C reativity and the ability to reach insightful conclusions (Required)
  • Communication - Proven ability to effectively and efficiently communicate with Leadership, while employing a high degree of collaboration and influence. (Required)
  • Object-oriented languages - Proficiency in Java and JavaScript (or similar object-oriented and frontend languages). (Required)
  • Databases - Experience with NoSQL databases (e.g., DynamoDB, MongoDB, Aurora). (Required).
  • Knowledge of federal & compliance regulations e.g. SOX, PCI & CPNI. (Preferred)
  • Cloud technology - Solid understanding of cloud computing fundamentals (preferably AWS). (Preferred)
  • APIs - Experience implementing RESTful APIs and browser-based applications.(Preferred)
  • Scripting - Scripting experience in Python, Shell, or Perl. (Preferred)
  • Automated Testing - Familiarity with automated testing frameworks and QA integration. (Preferred)
  • employees get the same big love we give our customers
  • competitive base salary and compensation package
  • Total Rewards
  • multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches
  • medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance
  • mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!
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