Sr Analyst, Systems (ROPS)

DaVita Kidney Care•Maxatawny Township, PA

1d•$78,000 - $115,000

About The Position

The Sr. Analyst, Collections will lead complex financial analyses, solve workflow bottlenecks, and drive process improvements within the Revenue Operations (ROPS) cycle . This role is a key player in enhancing business outcomes for operational teams by turning large datasets into actionable insights to maximize reimbursement and reduce the cost to collect .

Requirements

Bachelor’s degree in a related field (STEM, Mathematics, Statistics, Economics, or Business)
2–4 years of experience in healthcare analytics or revenue cycle management
Advanced proficiency in SQL and Microsoft Excel
Strong expertise in Tableau dashboard development
Proven ability to perform root cause analysis and draw data-driven conclusions
Strong interpersonal skills with the ability to communicate effectively across all levels of the organization
Commitment to DaVita’s Core Values: Service Excellence, Integrity, Team, Continuous Improvement, Accountability, Fulfillment, and Fun

Nice To Haves

Experience with Python or VBA for data manipulation is highly preferred

Responsibilities

Perform complex root cause analysis on large datasets to identify denial patterns and revenue leakage
Partner with leaders to develop and implement Workflow solutions and automated reporting for key business drivers
Utilize analytical tools such as SQL and Excel to assess the financial impact of various collection efforts
Break down complex collection problems into digestible components and develop robust solutions
Identify and facilitate strategic process improvements to move ROPS to "World Class" standards
Challenge the status quo to identify transformative changes in how denials and short-pays are handled
Influence results through clear oral and written communication of complex concepts to senior leadership
Interface with external vendors and insurance companies to resolve payment disputes and optimization gaps
Create and maintain project plans, ensuring updates are provided to stakeholders regularly
Champion DaVita’s Mission and Values and participate in team development activities

Benefits

Medical, dental, vision
401(k) match
paid time off
PTO cash out
Family resources
EAP counseling sessions
access Headspace®
backup child and elder care
maternity/paternity leave and more
DaVita offers a variety of programs to help strong performers grow within their career and also offers on-demand virtual leadership and development courses through DaVita’s online training platform StarLearning.