Sr Analyst, Supplier Relationship Management

The Home Depot • Atlanta, GA

21h • Onsite

About The Position

At HomeDepot.com, the award-winning e-Commerce team is innovating retail shopping by leveraging cutting-edge technology with over 2,200 store locations and a strong focus on customer service. The Home Depot has been recognized as one of the world's most innovative companies and aims to provide the best interconnected shopping experience to consumers. The Sr. Analyst, Online Merchandising Solutions leads a team of data coordinators in the execution of homedepot.com data collection and maintenance. This position is responsible for creating and implementing processes that optimize the efficiency of online merchandising solutions and/or promotional events. The Sr. Analyst works directly with Direct Fulfillment Merchants and other internal Home Depot customers to coordinate requirements and processes to ensure online merchandising is completely and accurately reflected on the website. This role also creates, executes, and impacts promotional programs on homedepot.com to support a Multi-Channel business environment, overseeing all aspects of online merchandising gathering and maintenance for www.homedepot.com product information. The Sr. Analyst is accountable for accurate and complete data capture, data integrity, and maintenance across homedepot.com and its product database, and monitors data transformation, working with technology teams to resolve issues related to incorrect mapping, business rules, and data deviations.

Requirements

• Must be eighteen years of age or older
• Must be legally permitted to work in the United States
• The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job
• 2 Minimum Years of Work Experience

Nice To Haves

• Excellent interpersonal communication skills; proven ability to communicate with technology and business partners
• Strong organizational, customer service and process analysis and improvement skills
• Proven track record of analyzing large data sets
• Exceptional analytical and conceptual thinking skills
• Ability to promptly and thoroughly navigate high-visibility escalations while managing stakeholder expectations through clear, concise communication
• Understanding of merchandising assortment and associated product classifications
• Strong knowledge of internal Home Depot store product system(s) including base tables
• Strong decision making and problem solving skills
• Proficiency in Microsoft Excel and Access
• Ability to lead and manage cross functionality
• Strong organization, analytical, and customer skills

Responsibilities

• Attend Merchant meetings and identify and facilitate OMS requests as a result of thereof
• Facilitate new program development as new programs and services are identified by Merchants
• Develop process to drive product information as it is shown online. Participate in project teams to provide input regarding product data changes, item troubleshooting and attribute maintenance needed as a result of website or other business changes. Research data issues and errors and partner with IT and business partners to resolve. Coordinate integrated teams from one or more external agencies or functional organizations supporting managed initiatives
• Manage relationship between Merchants and the website as it pertains to product introduction, maintenance, or enhancements. Learn and report on best practices, industry standards, and legal requirements associated with assigned category
• Coordinate and ensure appropriate reporting is in place and identify any performance issues
• Partner with internal and external organizations to identify training needs; be prepared to deliver training when/if needed

What This Job Offers

• Job Type: Full-time
• Career Level: Senior