Sr analyst Software Engineering

DXC Technology • Detroit, MI

309d • $73,100 - $135,700

About The Position

DXC Technology (NYSE: DXC) helps global companies run their mission critical systems and operations while modernizing IT, optimizing data architectures, and ensuring security and scalability across public, private and hybrid clouds. The world's largest companies and public sector organizations trust DXC to deploy services across the Enterprise Technology Stack to drive new levels of performance, competitiveness, and customer experience. We seek an Application Support Specialist to provide critical support for a suite of IBM Rational applications used by the Embedded Software group. This role maintains application performance, resolves incidents and requests via ServiceNow, and performs upgrades, configuration, and user account management.

Requirements

• Strong understanding of Windows and UNIX/Linux Server Administration.
• Experience in installation, configuration, and upgrade of enterprise software.
• Hands-on experience managing Incident and request tickets using ITSM tools (preferably ServiceNow).
• Ability to collaborate with cross-functional teams to resolve application issues and support end users.

Nice To Haves

• Previous experience supporting IBM Rational suite of tools.
• Informix database administration skills.
• Experience with Distributed Change Management (DCM).
• Familiarity with embedded software development environments.
• DXL scripting experience for DOORS support.

Responsibilities

• Web-based change management tool for managing source code for Electric Power Steering Systems.
• Client/Server installation and configuration.
• Software upgrades and patching.
• Informix DBA support.
• Distributed Change Management (DCM) expertise.
• User account management.
• Tool suite for task-based Change and Configuration Management, primarily used in embedded software development.

Benefits

• Health, dental, and vision insurance coverage.
• Employee wellness programs.
• Life and disability insurance.
• Retirement savings plan.
• Paid holidays.
• Paid time off.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Professional, Scientific, and Technical Services