Sr Analyst-Real Estate

Verizon Communications • Folsom, CA

162d • $68,000 - $123,000 • Remote

About The Position

Sr Analyst, Global Real Estate Operations is Verizon's front line, hands-on, first-responder person that is customer facing and responsible to manage daily real estate operations. Supervisor role requires follow-up and control working with Network Reliability local managers, defining scope of work for contractors, working with county and city officials and internal departments to ensure projects are clearly defined, brought to closure and deliverables met. Developing internal and external customer relationships. Proactive and preventive maintenance programs to avoid cost and equipment failures. Defining scope of work of all capital and expense projects to ensure quality. Interfacing with all contractors, government officials, and external and internal customers to ensure timely responses and healthy relationships are maintained. Ensuring the Core value is to protect Verizon's network reliability, customer services and brand image Collaborating with Strategic Partners to ensure team success. Managing over one million square feet of central office and administrative facilities. Sharing responsibility for multi million expense and capital budgets. Trending, tracking and ensuring all department results are achieved and meeting or exceeding established scorecard KPIs. Ensuring standards for Code of Conduct, ethics, training and safe workplace. Achieving 120 minutes average or less response time for all P1 Work Requests (WR). Completing/stabilizing P1 WR in less than 24 hours. Reducing P1 WR year-over-year with focus on P1 and Preventive Maintenance WR. Meeting or exceeding annual objectives for training. Developing and Implementing Cost Saving Strategies.

Requirements

• Bachelor's degree or four or more years of work experience.
• Three or more years of relevant experience.
• Willingness to travel.
• A valid driver's license.

Nice To Haves

• Superior oral and written communication skills.
• Business continuity and Disaster Recovery experience.
• Familiarity with strategic partners.
• Vendor management experience.
• Experience with Microsoft Office and Google Suite.
• Project management experience.
• Forward-thinking with a focus on business integrations.

Responsibilities

• Manage daily real estate operations as a customer-facing first-responder.
• Follow-up and control working with Network Reliability local managers.
• Define scope of work for contractors.
• Work with county and city officials and internal departments to ensure project clarity and closure.
• Develop internal and external customer relationships.
• Implement proactive and preventive maintenance programs.
• Define scope of work for all capital and expense projects.
• Interface with contractors, government officials, and customers for timely responses.
• Protect Verizon's network reliability, customer services, and brand image.
• Collaborate with Strategic Partners for team success.
• Manage over one million square feet of facilities.
• Share responsibility for multi-million expense and capital budgets.
• Track and ensure department results meet or exceed KPIs.
• Ensure compliance with Code of Conduct, ethics, training, and safety standards.
• Achieve response time goals for P1 Work Requests.
• Complete and stabilize P1 Work Requests efficiently.
• Reduce P1 Work Requests year-over-year.
• Meet annual training objectives.
• Develop and implement cost-saving strategies.

Benefits

• Medical, dental, and vision insurance.
• Short and long term disability insurance.
• Basic and supplemental life insurance.
• AD&D insurance.
• Identity theft protection.
• Pet insurance.
• Group home & auto insurance.
• Matched 401(k) savings plan.
• Stock incentive programs.
• Up to 8 company paid holidays per year.
• Up to 6 personal days per year.
• Parental leave.
• Adoption assistance.
• Tuition assistance.
• 15 days of vacation per year, increasing with service.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Telecommunications
• Education Level: Bachelor's degree