Sr. Analyst - Quality

Tech Mahindra•San Antonio, TX

29d•$80,000 - $110,000•Onsite

About The Position

About Us: At Tech Mahindra (Tech Mahindra | Connected World, Connected Experiences), we live the philosophy of connected world and connected experiences. We thrive on change that is powered by the intelligent symphony of technology and humans designing meaningful and sustainable experiences. Consumer ‘experiences' are driving and disrupting industries like never before. Businesses must build seamless yet simple enterprises that collaborate, synergize, and drive the change. Change that connects us all and empowers us to deliver experiences that span across the digital, the physical, the convergent, and everything in between. That's when truly connected experiences manifest. Extraordinary is when experiences come together - a continuous convergence of digital technologies, touchpoints, and most importantly people. It's time to reimagine, reinvent, and revolutionize business models & operations as well as to transform enterprises into living, breathing, and connected businesses. We are the Digital Change makers who strive to change the way the world, communities, businesses, and humans interact digitally. We are harnessing the power of change, brought in by technologies, that makes it the most exciting time to be alive in the human history. Our universe, as we build it, disrupt it, and redesign it, is powering the digital change. Tech Mahindra represents the connected world, offering innovative and customer-centric information technology experiences, enabling Enterprises, Associates, and the Society to Rise. It has 150,000+ professionals working for 1000+ Global Customers (including Fortune 500 companies) in 90 Countries. We're part of the esteemed Mahindra group, headquartered in India. Under a new CEO, Tech Mahindra is committed to a transformative journey with 'Scale @ Speed' as our guiding principle. Job Title: Senior Project Manager Location: Redmond, WA Years of Experience: 12-20 Years Onsite/ Remote: Day 1 Onsite at customer location The pay range for this role is $80000- $110000 Range per annum including any bonuses or variable pay. Tech Mahindra also offers benefits like medical, vision, dental, life, disability insurance and paid time off (including holidays, parental leave, and sick leave, as required by law). Ask our recruiters for more details on our Benefits package. The exact offer terms will depend on the skill level, educational qualifications, experience, and location of the candidate.

Requirements

A technical degree in fields such as B.Tech, ECE, EE, CS, BSc, MSc or similar.
Possess solid knowledge of 5G NR, LTE protocols, IMS, VoLTE, and legacy 3GPP2 networks.
Understand AT&T processes and lab testing protocols.
Utilize JIRA for tracking and managing tasks.
Have hands-on experience with test simulators such as R&S, Anritsu, Spirent, and Keysight.
Exhibit excellent communication and problem-solving abilities.
Maintain a high level of attention to detail and organizational skills, especially when handling time-sensitive tasks.
Work effectively within a team and display strong interpersonal skills.
Approach testing tasks with a positive attitude.
Be proficient in QXDM log analysis, STT, and the full TLC process.
Communicate well and interact confidently with clients.
Be familiar with GCF/PTCRB requirements.

Nice To Haves

Preferably have experience collaborating with automation teams.

Responsibilities

Demonstrate a strong grasp of conformance and carrier testing, including the ability to lead carrier testing projects and manage teams.
Manage testing projects efficiently.
Effectively handle and resolve issues as they arise.
Troubleshoot test failures, perform initial triage, and document clear reproduction steps to assist engineering team.
Collaborate closely with Agile development teams to ensure solutions are user-focused, scalable, and operationally sound.
Engage in troubleshooting and issue triaging with various teams to identify root causes and drive resolutions.