Sr Analyst, Network Ops

CVS Health • Hartford, CT

1d • Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Program Start Date: June 15, 2026 Location: Hartford, CT Starting Salary: $75,000 Sponsorship: Work visa sponsorship is not available for this role. This includes participation in Curricular Practical Training (CPT), Optional Practical Training (OPT), and F-1 Visa programs. Hartford Hiring Initiative: This role is a part of the Aetna Business Operations Hartford Hiring Initiative and offers additional developmental opportunities. This may include leadership exposure, networking sessions, and Hartford-based events. This is a hybrid position with 3 days (generally Tuesday, Wednesday, and Thursday) in the Hartford, CT office location. The other 2 days each week will be working remotely from home, office, or another location of your choice. About this Business Area: The Provider Contract Operations team supports initiatives that improve provider contract processes and enhance accuracy and efficiency. This area helps reduce claim rework and supports strategic goals tied to operational excellence and provider experience. You will gain valuable work experience and participate in: Supporting projects that contribute to strategic imperatives such as Contract Load Accuracy. Assisting with updates to policies and procedures in coordination with Network, Compliance, Legal, and Service Operations teams. Gathering and reviewing feedback to identify opportunities for improving existing contract processes. Helping to track and report on process improvement metrics, such as reductions in claim rework. Providing contract development guidance, reviews, implementation, and ongoing maintenance support. Assisting with the selection of appropriate contract documents and compensation schedules housed in SCM. No Relocation: No relocation will be provided

Requirements

• Meet educational requirements (see education section)
• Able to work out of the Hartford, CT office
• Experience in Microsoft Word and Excel.

Nice To Haves

• Strong communication, customer service, critical thinking, problem-solving, and interpersonal skills.
• General knowledge of provider compensation methods, coding, and billing (e.g., per diems, case rates, stop loss, revenue codes, DRGs, CPT-4
• Experience and knowledge of Strategic Contract Manager (SCM).
• Familiarity with Adobe software.

Responsibilities

• Supporting projects that contribute to strategic imperatives such as Contract Load Accuracy.
• Assisting with updates to policies and procedures in coordination with Network, Compliance, Legal, and Service Operations teams.
• Gathering and reviewing feedback to identify opportunities for improving existing contract processes.
• Helping to track and report on process improvement metrics, such as reductions in claim rework.
• Providing contract development guidance, reviews, implementation, and ongoing maintenance support.
• Assisting with the selection of appropriate contract documents and compensation schedules housed in SCM.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level