Sr. Analyst, Market Access Applications

Sumitomo PharmaMarlborough, MA
7d$80,000 - $100,000

About The Position

Sumitomo Pharma Co., Ltd., is a global pharmaceutical company based in Japan with operations in the U.S. (Sumitomo Pharma America, Inc.), focused on addressing patient needs in oncology, urology, women's health, rare diseases, cell & gene therapies and CNS. With several marketed products and a diverse pipeline of early- to late-stage investigational assets, we aim to accelerate discovery, research, and development to bring novel therapies to patients sooner. For more information on SMPA, visit our website https://www.us.sumitomo-pharma.com or follow us on LinkedIn. Job Overview We are currently seeking a dynamic, highly motivated, and experienced individual for the position of Senior Analyst, Market Access Applications. This individual will serve as a liaison between Market Access Commercial Business and IT, responsible for the delivery and support of technology solutions that align with business needs and operational demands.

Requirements

  • Strong understanding of Commercial, Medicaid and Government Pricing business processes, requirements and technology systems supporting Pharma domain especially Market Access.
  • Strong understanding of building and operating a technology support function
  • Proficient in Oracle PL/SQL, Query Optimization Unix scripting, Complex Cognos BI reporting, Tableau reports, SQL Server, SSMS (SQL Server Management Studio)
  • BS/BA degree in a related discipline is required. Training or equivalent experience in IT or business management is beneficial but not required
  • 4+ years of progressively increasing experience managing Commercial applications in a Pharma/Biotech company with a focus on IT system delivery
  • Experience in Production Support including the Software Development Lifecycle and Model N upgrades
  • Excellent communication skills
  • Business collaboration, sense of urgency to issues, end-to-end perspective with a sense of ownership

Nice To Haves

  • Work experience in AWS and Azure cloud technologies is preferred
  • Work experience in AI (Artificial Intelligence) is a plus

Responsibilities

  • Partner with business stakeholders to support the Model N and Anaplan applications to meet their business objectives and operational demands
  • Continuously assess current systems environment and identify changes (process and/or system) that enhance effectiveness
  • Assist in the evaluation of new technology systems and/or service providers
  • Oversee end-to-end management of IT projects—including planning, design, and implementation—ensuring projects are delivered on time, within scope, and with measurable business impact
  • Work with a team of managed service providers supporting the lines of business technology needs including project delivery, solution design, enhancement requests and support services
  • Accountable for managing Commercial application systems through their full lifecycle, from implementation to ongoing optimization
  • Develop and maintain comprehensive project documentation, ensuring centralized storage and accessibility for knowledge management
  • Provide regular project status reports, manage issues proactively, and adjust schedules as needed while maintaining alignment with the overall program plan
  • Lead and initiate troubleshooting quality and/or functionality issues associated with technology systems in scope
  • Manage and prioritize system enhancements and fixes in collaboration with business stakeholders
  • Responsible for timely execution of all work instructions and support daily, weekly, monthly, and quarterly obligations and compliance activities (Backup recovery, Disaster Recovery testing etc.)
  • Collaborate with cross-functional IT teams to ensure seamless delivery of services, efficient communication, and shared accountability for outcomes
  • Establish clear performance metrics and service level agreements (SLAs) to monitor IT service delivery, project outcomes, and stakeholder satisfaction
  • Stay informed of emerging industry trends, best practices, and regulatory changes to proactively recommend technologies and process adaptations that empower the company during phases of rapid expansion
  • Serve as the IT subject matter expert for application upgrades, integrations, and system enhancements across supported business areas
  • Ensure that the Model N application is on a supported version. Assist with upgrades and customizations, hot-fixes and product bugs resolutions, as needed.
  • Address risks highlighted during security scans and take appropriate measures to mitigate security vulnerabilities
  • Performance tuning of Oracle PL/SQL and MS SQL data extracts and loads to reduce job run time
  • Be a team player and collaborate with SME (Subject Matter Expert) and MSP (Managed Service Provider) and Business on a day to day basis.

Benefits

  • opportunity for merit-based salary increases
  • short incentive plan participation
  • eligibility for our 401(k) plan
  • medical, dental, vision, life and disability insurances and leaves provided in line with your work state
  • flexible paid time off
  • 11 paid holidays plus additional time off for a shut-down period during the last week of December
  • 80 hours of paid sick time upon hire and each year thereafter
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