Sr Analyst III Infrastructure Services

DXC Technology

1d•Hybrid

About The Position

The Sr Analyst III Infrastructure Services role at DXC Technology involves providing fundamental technical support for infrastructure services, addressing issues, and offering assistance. This position requires active participation in infrastructure projects, gaining practical experience and knowledge. Key duties include monitoring and basic troubleshooting of infrastructure systems, collaborating with the team to fulfill infrastructure requirements, and supporting daily operations. The role also entails assisting in the creation of infrastructure documentation, such as incident logs. Candidates are expected to demonstrate a strong desire for continuous learning and professional growth in a technical capacity, develop core technical skills, and adhere to established best practices and standards in infrastructure service delivery. DXC Technology is a leading enterprise technology and innovation partner, delivering software, services, and solutions to global enterprises and public sector organizations, focusing on leveraging AI to drive outcomes and modernizing complex technology estates. The company's work model emphasizes in-person collaboration while providing flexibility to support employee well-being, productivity, diverse work styles, and life circumstances, fostering an inclusive environment.

Requirements

Bachelor's degree in a relevant field or equivalent combination of education and experience
Typically, 3+ years of relevant work experience in industry, with a minimum of 1 year in a similar role
Proven experience in infrastructure technology analysis
Proficiencies in data analysis and a basic understanding of technical concepts
A continuous learner that stays abreast with industry knowledge and technology
Relevant experience with Tachyon and Intune
Candidates must be authorized to work in United States without the requirement of sponsorship.

Nice To Haves

An advanced degree in a relevant field is a plus
Relevant certifications, such as CompTIA A+, AWS Certified Cloud Practitioner, or Microsoft 365 Certified: Fundamentals, are a plus

Responsibilities

Offer basic technical support in infrastructure services, responding to issues and providing assistance.
Contribute to infrastructure projects and tasks, gaining hands-on experience and knowledge.
Assist in monitoring and basic troubleshooting of infrastructure systems.
Work with the team to meet infrastructure needs and support daily operations.
Assist in the development of infrastructure documentation, such as incident logs and records.
Show eagerness to learn and grow in a technical role.
Develop foundational technical skills and knowledge.
Follow established best practices and standards in infrastructure service delivery.