Sr. Analyst Fraud Analytics (Databrick, SQL, Python)

TD Bank-posted 9 months ago
$86,840 - $139,360/Yr
Full-time • Senior
Onsite • Wilmington, NC
Credit Intermediation and Related Activities
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The Sr. Analyst Fraud Analytics (Databrick, SQL, Python) also known at TD Bank as the Manager, Fraud Performance Management is responsible for overseeing products and/or business channels, with the primary goal of minimizing fraud losses and determining fraud patterns. Sr. Analyst Fraud Analytics (Databrick, SQL, Python) will take the lead in the development of Fraud strategies to mitigate fraud loss for the respective product/channel, while balancing customer and operation impacts. You will also be responsible for reporting on overall Fraud losses and trends in addition to monitoring rule strategy performance. This role reconciles numerous metrics and condenses/summarizes for our Executives and Business Partners.

  • Provides people management leadership by hiring the best talent, setting goals, developing staff, managing employee performance and compensation decisions, promoting teamwork and handling any/all disciplinary actions, as required
  • Reviews fraud attacks to understand and address coverage gaps
  • Participates in quarterly and annual fraud loss forecasting exercises
  • Develops insights and rules to deliver fraud loss plan
  • Manages shifting network rules and liability requirements
  • Uncovers and resolves process gaps throughout the Bank
  • Provides alert support to address emerging threats
  • Manages strategy design and configuration in all fraud prevention platforms
  • Changes socialization and adherence to Change Management protocols
  • Participates in operational forecasting and capacity planning
  • Manages fraud case prioritization strategy to optimize return-on-investment
  • Manages strategic intent for Operational & Contact processes
  • Effectively partners with Defect Managers to identify and remediate coverage gaps
  • Identifies and addresses key reporting needs required to manage fraud losses, providing design input into enterprise reporting needs
  • Supports existing monitoring by refreshing reports when data or requirements change
  • Supports project intent and ongoing partner projects; provides risk identification and cost estimates
  • Leverages fraud expertise to help define fraud resilient products and processes
  • Provides post-launch IT validation and issue management
  • Ensures Fraud policy alignment and implementation
  • Provides monthly partner loss performance updates and participates in review sessions
  • Outlines data needs for rule-writing and effective management
  • Reviews and evaluates potential technology investments
  • Manages model prioritization, business validation and implementation
  • Supports audit and regulatory requests (data or intent)
  • Provides TD perspective at various industry forums
  • Manages day-to-day vendor management for various Fraud vendors
  • Bachelor's Degree in a related discipline (e.g. Math, Statistics, Business) is required
  • Master's Degree in a related discipline is preferred
  • 7+ years relevant experience
  • Knowledge of systems and processes is preferred
  • Knowledge and experience with Databricks, FICO Decision Maker and Python is preferred
  • Experience with SQL/SAS/Data manipulation tools required
  • Previous experience with related fraud is preferred
  • Solid understanding of TD Products and Channels
  • People management experience is an asset
  • Proven ability to develop effective relationships with internal and external business partners is required
  • Conceptual thinker; ability to wade through data and arrive at conclusions
  • Strong interpersonal skills; comfortable interacting with team members of all levels
  • Strong communication and presentation skills; ability to communicate complex analyses into technical and non-technical terms (written and verbally)
  • Ability to take initiative and work independently under tight timelines
  • Strong team collaboration skills
  • Ability to effectively manage multiple projects and priorities simultaneously
  • Ability to reconcile numerous metrics and condense/summarize for our Executives and Business Partners
  • Base salary and variable compensation/incentive awards
  • Health and well-being benefits
  • Savings and retirement programs
  • Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
  • Banking benefits and discounts
  • Career development and reward and recognition programs
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