Sr Analyst, Corp Communications

CVS Health • New York, NY

8d

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This role reports to the Lead Director, Editorial Operations and is responsible for creating multiplatform content and publishing across our internal enterprise digital channels. The individual will collaborate with team members from across corporate communications to help execute our editorial and channel strategy to drive colleague awareness and engagement. In this role you can expect to support publishing intranet content via our content management system and distribute mass emails via Poppulo, support the team in monitoring shared mailboxes and facilitating responses, present ideas and plans to boost engagement with our audience and monitors metrics to gauge the effectiveness of existing and new tactics, and provide regular hands-on and backup support on our digital platforms and effectively uses internal digital tools to achieve specific business outcomes. To be successful in this role the ideal candidate would have the ability to collaborate with colleagues at all levels, partner with internal resources and vendors to assess and resolve any technical challenges with channels have strong project management and organizational skills, balance competing and changing priorities and demands to deliver day-to-day deliverables while also working on longer term projects. This work occurs in a fast-paced environment and requires occasional work outside of normal business hours.

Requirements

• 2+ years of professional experience that includes writing and working in a complex business environment.
• Experience managing and facilitating content creation with a diverse group of collaborators.
• Understands digital platforms and how they enhance content.

Nice To Haves

• Ability to manage multiple projects in a fast-paced, deadline-driven environment.
• Advanced knowledge of HTML and experience with popular content management systems.
• Working knowledge of Poppulo, Adobe Photoshop, Microsoft SharePoint and Microsoft Office suite.
• Understanding of internal communications best practices.
• Copy editing skills using AP Style.

Responsibilities

• Creating multiplatform content and publishing across our internal enterprise digital channels.
• Collaborating with team members from across corporate communications to help execute our editorial and channel strategy to drive colleague awareness and engagement.
• Support publishing intranet content via our content management system and distribute mass emails via Poppulo.
• Support the team in monitoring shared mailboxes and facilitating responses.
• Present ideas and plans to boost engagement with our audience and monitors metrics to gauge the effectiveness of existing and new tactics.
• Provide regular hands-on and backup support on our digital platforms and effectively uses internal digital tools to achieve specific business outcomes.
• Collaborate with colleagues at all levels.
• Partner with internal resources and vendors to assess and resolve any technical challenges with channels.
• Balance competing and changing priorities and demands to deliver day-to-day deliverables while also working on longer term projects.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 5,001-10,000 employees