Sr. AI Product Designer (Remote)

CrowdStrike

87d • $125,000 - $180,000

About The Position

The IT department at CrowdStrike is at the forefront of enabling our company's rapid growth and technological innovation. We are looking for a Sr AI Product Designer to define how AI-powered solutions are experienced — from the look and feel to the interaction design that makes them effective, intuitive, and trusted. This role is about more than designing a chatbot that “just answers questions.” It’s about shaping end-to-end AI experiences that feel natural and valuable to the people using them — whether that’s employees leveraging internal tools or customers engaging with AI-powered agents. You will collaborate closely with teams across Customer Success, Engineering, Legal, IT, Marketing, and more.

Requirements

• 8+ years of experience in product design, UX design, or related roles, with a portfolio showcasing complex workflows, conversational interfaces, or enterprise-scale digital products.
• Expertise in UX for AI/ML applications: Familiarity with designing for AI-powered interactions, conversational design, or agent-based experiences.
• End-to-end design skills: Strength in both interaction design and visual design, with the ability to bring concepts to life through polished prototypes and clear storytelling.
• User research capability: Experience planning and conducting research to inform design decisions, especially for novel or ambiguous problem spaces.
• Working knowledge of AI/ML concepts: Comfort translating AI functionality and limitations into meaningful user-facing experiences.
• Governance-aware design mindset: Understanding of responsible AI principles and ability to design within regulated or sensitive contexts.
• Collaboration & communication: Strong ability to align stakeholders around design solutions and advocate for user experience throughout the product lifecycle.
• Adaptability: Comfort working in fast-evolving environments, iterating quickly as both AI capabilities and business needs change.

Responsibilities

• Design AI-powered experiences: Own the UX of AI agents such as customer success agents, internal copilots, and workflow assistants.
• Translate business goals and AI capabilities into user journeys that are seamless, engaging, and trustworthy.
• Create interaction patterns & visuals: Define the look, feel, and behavior of AI agents.
• Explore conversation flows, interface states, and visual cues that make interactions with AI clear, human-centered, and contextually appropriate.
• Prototype & test: Build prototypes that bring AI concepts to life.
• Conduct user research, usability testing, and gather feedback to refine interactions and ensure experiences deliver real value.
• Embed responsible AI into design: Translate governance requirements and safety standards into design patterns that minimize risk while promoting transparency, trust, and accessibility.
• Collaborate on AI initiatives: Partner with product managers, engineers, and business leaders to ensure design is central to AI rollouts — from initial concept to adoption.
• Provide UX leadership on communication, enablement materials, and training to support launches.
• Advance AI design practices: Contribute to internal design systems, toolkits, and knowledge hubs that establish best practices for AI experiences.
• Share expertise and mentor colleagues in applying UX design principles to emerging AI use cases.

Benefits

• Remote-friendly and flexible work culture
• Market leader in compensation and equity awards
• Comprehensive physical and mental wellness programs
• Competitive vacation and holidays for recharge
• Paid parental and adoption leaves
• Professional development opportunities for all employees regardless of level or role
• Employee Networks, geographic neighborhood groups, and volunteer opportunities to build connections
• Vibrant office culture with world class amenities
• Great Place to Work Certified™ across the globe

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: Bachelor's degree
• Number of Employees: 5,001-10,000 employees